Sunstone
Real Estate
AssistantCommunityManager
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Assistant Community Manager at Sunstone. Skills: Property management, Financial operations, Resident relations. Assist Community Manager. Oversee financial facets”
What You'll Achieve.
Maximize revenue
Industry & Context.
Resolve service issues; Address service issues
Routine local travel, Rare travel, Occasional travel, Push up to 20 pounds, Pull up to 20 pounds, Lift up to 20 pounds, Carry up to 20 pounds, Maneuver up to 20 pounds, Lift up to 50 pounds with assistance, Carry up to 50 pounds with assistance, Maneuver up to 50 pounds with assistance
What They're Looking For.
Must Have
Bachelor's degree in Business Management, 1-3 years relevant experience, Understanding of lease terms, Excellent written communication skills, Excellent verbal communication skills, Detail-oriented, Self-motivated, Ability to work independently, Ability to work as collaborative team member, Valid driver's license
Nice to Have
Experience in residence life, Experience in property management, Community management background, Sales background, Marketing background, Customer service background, Experience increasing sales revenues, Experience coordinating work of a team
What You'll Do.
Assist Community Manager
Oversee financial facets
Oversee operational facets
Complete accounting tasks
Complete bookkeeping tasks
Prepare monthly close-out
Prepare financial reports
Process invoices for payment
Collect other payments
Complete bank deposits
Complete dispositions
Record financial workings
Track financial workings
Report financial workings
Operate property management software
Complete software transactions
Enter required fields correctly
Complete software updates
Complete software back-ups
Ensure system integrity
Review resident files
Review accounting records
Determine unpaid fees
Communicate with residents
Implement collection procedures
Review vendor invoices
Review contractor invoices
Review service provider invoices
Reconcile work performed
Reconcile products purchased
Obtain community manager approval
Manage vendor communication
Manage contractor communication
Manage service provider communication
Follow eviction procedures
Follow proper notice requirements
Represent community in court
Process resident move-outs
Review notice requirements
Apply lease cancellation fees
Promote resident satisfaction
Promote resident retention
Respond to complaints
Resolve service issues
Address service issues
Act as on-site supervisor
Coordinate maintenance tasks
Coordinate make-ready tasks
Manage community operation
Assist managing client relationship
Assist managing owner relationship
Conduct community tours
Provide community performance updates
Respond to owner requests
Assist leasing efforts
Assist marketing efforts
Greet prospective residents
Gather prospect information
Show ready apartments
Show model apartments
Assist prospective resident with application
Assist prospective resident with credit verification
Review completed move in files
How You'll Work.
Team & Collaboration
Collaborative team member; Coordinate with maintenance supervisor; Coordinate with accounting; Coordinate with client; Coordinate with owner; Cross-functional teams
Communication Scope
Written communication; Verbal communication
Full Job Description
**ABOUT GREYSTAR** Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 265 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit [www.greystar.com](http://www.greystar.com). **JOB DESCRIPTION SUMMARY** This role supports and assists the Community Manager in overseeing and managing the financial and operational facets of the community by completing accounting and bookkeeping tasks, preparing monthly close-out and financial reports, processing invoices for payment, collecting rent, fees, and other payments, completing bank deposits, dispositions, and account reconciliations, and using the property management software to record, track, and report on all financial workings of the community. **JOB DESCRIPTION** **Property Name: Sunstone Location: Chapel Hill, NC Property Type: Garden Stage: Renovation Unit Count: 260 Schedule: Monday-Friday + rotating weekends** • Completes the daily transactions and tasks related to the financial operation of the community by collecting and posting rent, fees, and other payments, preparing daily bank deposits and reconciling bank accounts, preparing financial reports, and processing invoices and payables. • Operates the property management software (Y
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