Hawthorne Residential Partners
multifamily management
AssistantCommunityManager
“Assistant Community Manager at Hawthorne Residential Partners. Skills: Leasing, resident relations, rent collection, renewals, financial tasks, social media platforms, leadership, team support, resident service, Conflict Resolution, Problem-solving. Support leasing efforts by conducting tours, responding to leads, and guiding prospects through the leasing process. Identify prospect needs, showcase available homes, and invite them to join the community”
What You'll Achieve.
Meet occupancy goals
Industry & Context.
Problem-solving; The skill to pinpoint crucial challenges and deliver impactful, efficient solutions that drive results; Conflict Resolution; Resolve residential conflicts and disputes with confidence and professionalism, ensuring that every situation is handled effectively
What They're Looking For.
Must Have
Valid Driver's License
Nice to Have
Two years of property management experience, Six months previous assistant community manager experience, Certified Apartment Leasing Professional Accreditation (CALP)
What You'll Do.
Support leasing efforts by conducting tours
and guiding prospects through the leasing process
Identify prospect needs
showcase available homes
and invite them to join the community
Ensure lease applications
and related documents are completed accurately and on time
Meet occupancy goals through leasing performance and resident retention
Create and manage content for the community’s social media platforms
highlighting resident events and promoting engagement
welcoming environment by ensuring the office
and common areas are immaculately presented
Oversee rent collection
and payment posting to ensure timely and accurate processing
Monitor delinquencies
make weekly follow-up calls
and coordinate eviction procedures as needed
Conduct regular ledger reviews to verify billing
Assist with financial reporting and documentation for Community Manager and regional leadership
Step into a leadership role in the absence of the Community Manager
maintaining continuity and team momentum
Support a positive and productive work environment through clear communication and goal-setting
Help prioritize daily tasks to ensure smooth operations and exceptional resident service
Respond to resident concerns and deescalate issues with professionalism
How You'll Work.
Team & Collaboration
Partnering closely with the Community Manager; Support a positive and productive work environment through clear communication and goal-setting; Step into a leadership role in the absence of the Community Manager, maintaining continuity and team momentum
Communication Scope
clear communication
Applying for this Assistant Community Manager role?
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