Hawthorne Residential Partners

multifamily management

AssistantCommunityManager

Greensboro, North Carolina, United States
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Entry candidates.

The Brief

“Assistant Community Manager at Hawthorne Residential Partners. Skills: Leasing, Resident Relations, Rent Collection, Renewals, Social Media Management, Financial Reporting, Team Support. Support leasing efforts by conducting tours, responding to leads, and guiding prospects through the leasing process. Ensure lease applications, renewals, and related documents are completed accurately and on time”

What You'll Achieve.

Meet occupancy goals through leasing performance and resident retention

Industry & Context.

multifamily management
Problems you'll solve

Problem-solving

Eligibility Requirements

Evening and weekend availability may be required for resident events or based on the unique needs of the community

What They're Looking For.

Must Have

Valid Driver's License

Nice to Have

Two years of property management experience, Six months previous assistant community manager experience, Certified Apartment Leasing Professional Accreditation (CALP)

What You'll Do.

Support leasing efforts by conducting tours

and guiding prospects through the leasing process

Ensure lease applications

and related documents are completed accurately and on time

Create and manage content for the community’s social media platforms

highlighting resident events and promoting engagement

welcoming environment by ensuring the office

and common areas are immaculately presented

Oversee rent collection

and payment posting to ensure timely and accurate processing

Monitor delinquencies

make weekly follow-up calls

and coordinate eviction procedures as needed

Conduct regular ledger reviews to verify billing

Assist with financial reporting and documentation for Community Manager and regional leadership

Step into a leadership role in the absence of the Community Manager

maintaining continuity and team momentum

Support a positive and productive work environment through clear communication and goal-setting

Help prioritize daily tasks to ensure smooth operations and exceptional resident service

Respond to resident concerns and deescalate issues with professionalism

How You'll Work.

Team & Collaboration

Partnering closely with the Community Manager; Support a positive and productive work environment through clear communication and goal-setting; Assist with financial reporting and documentation for Community Manager and regional leadership

Communication Scope

clear communication

Full Job Description

Assistant Community Manager At Hawthorne Residential Partners, we’re looking for passionate, hardworking, and caring individuals who are ready to make a meaningful impact at our award winning apartment communities each day. As one of the top 50 largest multifamily management companies in the country- proudly rooted in the Southeast—we lead with heart and operate with purpose. Our Live It culture reflects our commitment to service, connection, and exceeding expectations at every turn. If you're looking for a place where your work truly matters, Come Join Us! Assistant Community Manager | Job Overview As an Assistant Community Manager, you play a vital role in supporting the community’s day-to-day success. From leasing and resident relations to financial tasks like rent collection and renewals, you help keep everything running smoothly. Partnering closely with the Community Manager, you’ll lead by example, resolve resident concerns, and ensure both the team and community feel supported and empowered to thrive! Assistant Community Manager| Education, Experience, and License Qualifications Education: High School or GED equivalent Experience: Two years of property management experience is preferred Six months previous assistant community manager experience is preferred Licenses & Certifications: Valid Driver's License A Certified Apartment Leasing Professional Accreditation (CALP) is a plus Assistant Community Manager | Job Functions Leasing & Occupancy Support leasing efforts by conducting tours, responding to leads, and guiding prospects through the leasing process Identify prospect needs, showcase available homes, and invite them to join the community Ensure lease applications, renewals, and related documents are completed accurately and on time Meet occupancy goals through strong leasing performance and resident retention • Create and manage content for the community’s social media platforms, highlighting resident events and promoting engagement Maintain a clean, wel

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