Greystar
AssistantCommunityManager
“Assistant Community Manager at Greystar. Skills: financial operation of the community, property management software, resident relations, vendor relations, owner relations, eviction procedures, move-out processing. Supports and assists the Community Manager in overseeing and managing the financial and operational facets of the community.. Completes accounting and bookkeeping tasks.”
What You'll Achieve.
maximize revenue; Promotes resident satisfaction and retention
Industry & Context.
resolve customer complaints and issues; taking appropriate action to resolve and address service issues
Incumbents must be able to physically access all exterior and interior parts of the property and amenities., Incumbents must be able to physically access all exterior and interior parts of the community and amenities., Incumbents must be able to push, pull, lift, carry, or maneuver weights of up to twenty (20) pounds independently and fifty (50) pounds with assistance., Routine local travel may be required to make bank deposits, attend training classes, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position., Rare or occasional travel may be required to attend business meetings, training programs, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.
What They're Looking For.
Must Have
1-3 years minimum of relevant experience in residence life and/or property management that demonstrates the application of community management, sales, marketing, and customer service background sufficient to assist in managing the day-to-day operations of an apartment community, resolve customer complaints and issues, complete financial records, documents, and reports, increase sales revenues, and coordinate the work of a team., Understanding of lease terms and lease enforcement, including collections., Excellent written and verbal communication skills., Detail-oriented and self-motivated with the ability to work independently and as a collaborative member of a team., Incumbents must have all licenses and/or certifications as required by State and Local jurisdictions., Incumbents must have valid driver’s license to drive a golf cart on property.
What You'll Do.
Supports and assists the Community Manager in overseeing and managing the financial and operational facets of the community.
Completes accounting and bookkeeping tasks.
Prepares monthly close-out and financial reports.
Processes invoices for payment.
Completes bank deposits
and account reconciliations.
Uses the property management software to record
and report on all financial workings of the community.
Completes the daily transactions and tasks related to the financial operation of the community.
Operates the property management software and completes transactions.
Reviews resident files and accounting records to determine unpaid and/or late fees owed.
Communicates with residents regarding outstanding balances.
Implements procedures for collecting on delinquencies.
Enforces the lease to maximize revenue.
Reviews and submits invoices from vendors
and service providers for payment.
Follows the Company’s established procedures related to evictions.
Processes resident move-outs.
Promotes resident satisfaction and retention.
Acts as the on-site supervisor in the absence of the community manager.
Assists in managing the client/owner relationship.
May assist and/or support leasing and marketing efforts.
How You'll Work.
Team & Collaboration
collaborative member of a team; coordinating maintenance and make-ready tasks with the maintenance supervisor; managing communication between the vendor/contractor, accounting, and the client/owner; meeting with owners; providing updates and information about the community’s performance; responding to owner requests
Communication Scope
Excellent written and verbal communication skills.
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