Greystar
real estate
AssistantCommunityManager
“Assistant Community Manager at Greystar. Skills: financial operation of the community, property management software, resident file review, delinquency procedures, vendor invoice processing, eviction procedures, resident move-outs, resident satisfaction and retention, on-site supervision, client/owner relationship management, leasing and marketing efforts. Supports and assists the Community Manager in overseeing and managing the financial and operational facets of the community. Completes account”
What You'll Achieve.
maximize revenue; Promotes resident satisfaction and retention
Industry & Context.
resolve customer complaints and issues; resolve and address service issues
Incumbents must be able to physically access all exterior and interior parts of the property and amenities, Incumbents must be able to push, pull, lift, carry, or maneuver weights of up to twenty (20) pounds independently and fifty (50) pounds with assistance, Routine local travel may be required to make bank deposits, attend training classes, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position, Rare or occasional travel may be required to attend business meetings, training programs, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position
What They're Looking For.
Must Have
Bachelor’s degree in Business Management, Communications, or related field, 1-3 years minimum of relevant experience in residence life and/or property management, Understanding of lease terms and lease enforcement, including collections, Excellent written and verbal communication skills, Detail-oriented and self-motivated with the ability to work independently and as a collaborative member of a team, Incumbents must have all licenses and/or certifications as required by State and Local jurisdictions, Incumbents must have valid driver’s license to drive a golf cart on property, Demonstrated proficiency in Internet, word processing, spreadsheet, and database management programs, proficiency in using property management software (Yardi, OneSite, Entrata, etc.)
What You'll Do.
Supports and assists the Community Manager in overseeing and managing the financial and operational facets of the community
Completes accounting and bookkeeping tasks
Prepares monthly close-out and financial reports
Processes invoices for payment
Completes bank deposits
and account reconciliations
Uses property management software to record
and report on all financial workings of the community
Completes the daily transactions and tasks related to the financial operation of the community
Operates the property management software
Reviews resident files and accounting records to determine unpaid and/or late fees owed
Communicates with residents regarding outstanding balances
Implements procedures for collecting on delinquencies
Enforces the lease to maximize revenue
Reviews and submits invoices from vendors
and service providers for payment
Follows the Company’s established procedures related to evictions
Processes resident move-outs
Promotes resident satisfaction and retention
Acts as the on-site supervisor in the absence of the community manager
Assists in managing the client/owner relationship
May assist and/or support leasing and marketing efforts
How You'll Work.
Team & Collaboration
collaborative member of a team; coordinating maintenance and make-ready tasks with the maintenance supervisor; managing communication between the vendor/contractor, accounting, and the client/owner; meeting with the owners; providing updates and information about the community’s performance; responding to owner requests
Communication Scope
Excellent written and verbal communication skills
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