Greystar
real estate
AssistantCommunityManager
“Assistant Community Manager at Greystar. Skills: property management, financial operations, resident relations. Complete daily financial transactions and tasks. Operate property management software”
What You'll Achieve.
maximize revenue; ensure the integrity of the system
Industry & Context.
Routine local travel may be required to make bank deposits, attend training classes, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position, Rare or occasional travel may be required to attend business meetings, training programs, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position
What They're Looking For.
Must Have
Bachelor’s degree in Business Management, Communications, or related field, 1-3 years minimum of relevant experience in residence life and/or property management, Understanding of lease terms and lease enforcement, including collections, Excellent written and verbal communication skills, Detail-oriented and self-motivated with the ability to work independently and as a collaborative member of a team, Incumbents must have all licenses and/or certifications as required by State and Local jurisdictions, Incumbents must have valid driver’s license to drive a golf cart on property, Demonstrated proficiency in Internet, word processing, spreadsheet, and database management programs, Ability to physically access all exterior and interior parts of the property and amenities, Ability to push, pull, lift, carry, or maneuver weights of up to twenty (20) pounds independently and fifty (50) pounds with assistance
What You'll Do.
Complete daily financial transactions and tasks
Operate property management software
Review resident files for unpaid fees
Communicate with residents regarding balances
Implement procedures for collecting delinquencies
Enforce lease to maximize revenue
Review and submit vendor invoices for payment
Reconcile work performed or products purchased
Manage communication between vendor
Follow established procedures related to evictions
Represent community in court hearings and eviction proceedings
Process resident move-outs
Apply appropriate deposit and lease cancellation fees
Process disposition in accordance with procedures
Promote resident satisfaction and retention
Respond to complaints
Take action to resolve service issues
Act as on-site supervisor in absence of community manager
Organize and delegate daily work
Coordinate maintenance and make-ready tasks
Manage community operation in compliance with policies
Assist in managing client/owner relationship
Conduct community tours
Provide updates on community performance
Respond to owner requests
Assist leasing and marketing efforts
Greet prospective residents
Gather prospect information
Show ready apartments and models
Close and obtain lease deposit
Assist prospective resident in completing rental application
Assist prospective resident in completing credit verification
Review all completed move in files prior to submission
How You'll Work.
Team & Collaboration
collaborative member of a team; coordinate maintenance and make-ready tasks with the maintenance supervisor; managing communication between the vendor/contractor, accounting, and the client/owner as needed; assists in managing the client/owner relationship
Communication Scope
Excellent written and verbal communication skills
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