Greystar
real estate
AssistantCommunityManager
“Assistant Community Manager at Greystar. Skills: financial operation of the community, property management software, resident delinquency management, vendor invoice processing, eviction procedures, resident move-out processing, resident satisfaction and retention, on-site supervision, client/owner relationship management, leasing and marketing support. Completes the daily transactions and tasks related to the financial operation of the community by collecting and posting rent, fees, and other pa”
What You'll Achieve.
maximize revenue; ensure the integrity of the system
Industry & Context.
resolve and address service issues
Incumbents must have all licenses and/or certifications as required by State and Local jurisdictions, Incumbents must have valid driver’s license to drive a golf cart on property, work in an office environment but also may have frequent exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous, physically access all exterior and interior parts of the property and amenities, push, pull, lift, carry, or maneuver weights of up to twenty (20) pounds independently and fifty (50) pounds with assistance, Routine local travel may be required to make bank deposits, attend training classes, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position, Rare or occasional travel may be required to attend business meetings, training programs, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position
What They're Looking For.
Must Have
Bachelor’s degree in Business Management, Communications, or related field, 1-3 years minimum of relevant experience in residence life and/or property management, Understanding of lease terms and lease enforcement, including collections, Excellent written and verbal communication skills, Detail-oriented and self-motivated with the ability to work independently and as a collaborative member of a team, Incumbents must have all licenses and/or certifications as required by State and Local jurisdictions, Incumbents must have valid driver’s license to drive a golf cart on property
What You'll Do.
Completes the daily transactions and tasks related to the financial operation of the community by collecting and posting rent
preparing daily bank deposits and reconciling bank accounts
preparing financial reports
and processing invoices and payables.
Operates the property management software (Yardi/OneSite) and completes transactions by entering all required fields correctly and by completing updates and back-ups to ensure the integrity of the system.
Reviews resident files and accounting records to determine unpaid and/or late fees owed
communicates with residents regarding outstanding balances
implements procedures for collecting on delinquencies
and enforces the lease to maximize revenue.
Reviews and submits invoices from vendors
and service providers for payment by reconciling work performed or products purchased
obtaining community manager approval
coding charges to appropriate Chart of Account codes
and managing communication between the vendor/contractor
and the client/owner as needed.
Follows the Company’s established procedures related to evictions by following proper notice requirements
and representing the community as required in court hearings and eviction proceedings.
Processes resident move-outs by reviewing lease terms and notice requirements
applying appropriate deposit and lease cancellation fees
and processing the disposition in accordance with established procedures and legal requirements.
Promotes resident satisfaction and retention by responding to complaints
and requests in a timely manner
and taking appropriate action to resolve and address service issues.
Acts as the on-site supervisor in the absence of the community manager by organizing and delegating daily work
coordinating maintenance and make-ready tasks with the maintenance supervisor
and managing the operation of the community in compliance with Company policies
and business practices.
Assists in managing the client/owner relationship by meeting with the owners
conducting community tours
providing updates and information about the community’s performance
and responding to owner requests as needed.
May assist and/or support leasing and marketing efforts by greeting prospective residents
gathering information about the prospect via the Guest Card
showing ready apartments and models
closing and obtaining the lease deposit
and assisting the prospective resident in completing the rental application and credit verification.
How You'll Work.
Team & Collaboration
collaborative member of a team; coordinating maintenance and make-ready tasks with the maintenance supervisor; managing communication between the vendor/contractor, accounting, and the client/owner as needed; assisting in managing the client/owner relationship
Communication Scope
Excellent written and verbal communication skills
Applying for this Assistant Community Manager role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Workday
- Workday has a multi-step form — save your progress after every section.
- "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
- Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
- Job requisition numbers are useful when following up with HR by email.
ANONYMOUS · UNFILTERED
What do employees actually say about Greystar?
Real rants from real employees. Read before you apply.