Avanath
Property Management
AssistantCommunityManager
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Assistant Community Manager at Avanath. Skills: Community management, Resident relations, Customer service. Assist in operational duties. Process rent”
Industry & Context.
What You'll Do.
Assist in operational duties
Create sense of community
Create positive experience
Build relationships with vendors
Build relationships with partners
Resolve resident concerns
Resolve staff concerns
Support success of Avanath
Ensure residents feel seen
Ensure residents feel heard
Ensure residents feel valued
Ensure staff feel seen
Ensure staff feel heard
Ensure staff feel valued
Provide A+ customer service
Manage resident satisfaction
Manage resident retention
Respond to complaints
Resolve service issues
Serve as resource center for residents
Organize resident events
Execute resident events
Maintain resident files
Tour prospective residents
Handle property monies
Deposit security deposits
Review resident ledger records
Communicate with residents regarding balances
Implement collection procedures
Enforce lease agreements
Assist with reporting
Inspect make-ready apartments
Inspect property for violations
Inspect property for repairs
Inspect property for landscaping
Meet with Community Manager
Meet with Regional Manager
Maintain service-oriented environment
Oversee property operations
Support Leasing Consultants
Manage compliance file maintenance
Conduct business according to policies
Follow Fair Housing laws
Follow apartment industry laws
Follow eviction procedures
Represent property in court
Represent property in eviction proceedings
How You'll Work.
Team & Collaboration
Cross-functional teams; Vendor partners; Regulatory partnerships; Social services partnerships
Communication Scope
Communication skills
Full Job Description
Overview Avanath is proud to be named one of the top property management companies that provide affordable housing for the workforce. Cultivating the American Dream is the purpose that binds the Avanath team. At Avanath, every day is an opportunity to make a difference in someone's life. Whether it is helping residents call one of our communities home, providing excellence in customer service, or championing our workforce, we are committed to creating an unforgettable experience as a great place to live, work, and be. The Role: This role is responsible for assisting in all operational duties of the Community Manager, including reporting, rent processing, leasing, marketing, and overseeing the community and associates in the Community Manager's absence. The incumbent in this role must possess a high degree of professionalism and positive engagement for our residents and the workforce. An Aptitude for Connecting - Must possess a strong sense for creating a sense of community, as well as the drive to go the extra mile to create a positive experience for all residents and staff. Your success and purpose are driven by the relationships that you build within your communities including vendor partners, regulatory and social services partnerships. This Includes adopting a collaborative approach to create consistent favorable circumstances that foster success and effectiveness for the Organization and the communities. An Authentic Attitude - Consistently demonstrate an open and professional attitude and approach when accessing and resolving resident and staff concerns. This Includes, but Is not limited to, seeking resources throughout the organization via the organizations' support services and senior leadership. An Approach that is positive and Professional - Consistently demonstrate an approach of active listening and understand that your participation and support are integral to the success of Avanath, ensuring that each resident and staff feel seen, heard and valued as y
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