Avanath

AssistantCommunityManager

$54–58k Irvine, California, United States
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Assistant Community Manager at Avanath. Skills: Community management, Resident relations, Customer service. Assist in operational duties. Oversee community and associates”

What They're Looking For.

Must Have

2+ years experience Assistant Community Manager, LIHTC/Tax Credit Program Knowledge, Excellent communication skills, Unmatched dedication to customer service, Solid track record bookkeeping, Solid track record rent collection, Thorough understanding landlord/tenant law, Understanding of Fair Housing Laws, Superior interpersonal skills, Resourceful and organized, Solid computer knowledge, Working knowledge Yardi Voyager

What You'll Do.

Assist in operational duties

Oversee community and associates

Create sense of community

Create positive experience for residents

Build relationships with vendors

Build relationships with regulatory partners

Build relationships with social services partners

Resolve resident concerns

Resolve staff concerns

Seek resources throughout organization

Demonstrate active listening

Provide A+ customer service

Manage resident satisfaction

Manage resident retention

Respond to complaints

Resolve service issues

Act as resource center for residents

Organize resident appreciation events

Organize resident retention events

Maintain resident files

Assist with leasing job duties

Tour prospective residents

Handle property monies

Collect security deposits

Collect community income

Post security deposits

Post community income

Deposit security deposits

Deposit community income

Review resident ledger records

Communicate with residents regarding balances

Implement collection procedures for delinquencies

Enforce lease agreements

Assist with Monthly Projection Reporting

Inspect make-ready apartments

Inspect property for violations

Inspect property for needed repairs

Inspect property for landscaping issues

Meet with Community Manager

Meet with Regional Manager

Maintain service-oriented environment

Oversee property operations in absence

Oversee staff in absence

Support Leasing Consultants

Ensure Fair Housing guidelines followed

Manage compliance file maintenance

Conduct business according to policies

Follow procedures related to evictions

Follow proper notice requirements

Represent property in court hearings

Represent property in eviction proceedings

How You'll Work.

Team & Collaboration

Cross-functional teams; Vendor partners; Regulatory partnerships; Social services partnerships

Communication Scope

Communication skills

Full Job Description

Overview Avanath is proud to be named one of the top property management companies that provide affordable housing for the workforce. Cultivating the American Dream is the purpose that binds the Avanath team. At Avanath, every day is an opportunity to make a difference in someone's life. Whether it is helping residents call one of our communities home, providing excellence in customer service, or championing our workforce, we are committed to creating an unforgettable experience as a great place to live, work, and be. The Role: This role is responsible for assisting in all operational duties of the Community Manager, including reporting, rent processing, leasing, marketing, and overseeing the community and associates in the Community Manager's absence. The incumbent in this role must possess a high degree of professionalism and positive engagement for our residents and the workforce. An Aptitude for Connecting - Must possess a strong sense for creating a sense of community, as well as the drive to go the extra mile to create a positive experience for all residents and staff. Your success and purpose are driven by the relationships that you build within your communities, including vendor partners, regulatory, and social services partnerships. This includes adopting a collaborative approach to create consistent, favorable circumstances that foster success and effectiveness for the Organization and the communities. An Authentic Attitude - Consistently demonstrate an open and professional attitude and approach when accessing and resolving resident and staff concerns. This includes, but is not limited to, seeking resources throughout the organization via the organization's support services and senior leadership. An Approach that is positive and Professional - Consistently demonstrate an approach of active listening and understand that your participation and support are integral to the success of Avanath, ensuring that each resident and staff member feels seen, heard, and

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