Rally House
AssistantCoach(AssistantStoreManager)
Neural analysis suggests this role is
optimal for Mid candidates.
“Assistant Coach (Assistant Store Manager) at Rally House. Skills: Sales, Customer service, Team development. Support store performance. Ensure standards are executed”
What You'll Achieve.
Improve store performance; Meet commitments with quality; Meet commitments with consistency; Keep customer a priority; Maintain momentum; Ensure follow-through; Build capability; Build confidence
Industry & Context.
Problem-solve
Lift up to 50 pounds, Stand and walk for extended periods
What They're Looking For.
Must Have
3+ years of experience in retail, 1+ year in a supervisory or team lead role, Availability to work 40 hours per week, Open availability including daytime, nights, weekends, holidays, and featured local sports events
Nice to Have
Associates or Bachelor’s degree preferred
What You'll Do.
Support store performance
Ensure standards are executed
Take ownership of day-to-day outcomes
Support training and coaching efforts
Maintain organized environment
Maintain guest-focused environment
Adapt quickly to changing priorities
Support Head Coach in driving store results
Lead ongoing training and development plans
Support corrective actions
Build engagement through recognition
Build engagement through communication
Build engagement through follow-up
Own execution of operational standards
Own execution of operational routines
Validate Playbook adherence
Ensure compliance with safety standards
Ensure compliance with cash handling standards
Ensure compliance with policy standards
Act as operational leader-on-duty
Lead execution of visual directives
Lead execution of seasonal transitions
Ensure fixture flow drives sales
Ensure product placement drives sales
Ensure fixture flow eases shopping
Ensure product placement eases shopping
Maintain store organization
Maintain back-of-house standards
Coach Team Captains on visual expectations
Coach Teammates on visual expectations
Own service execution
Own customer experience standards
Observe the store through customer lens
Resolve complex customer concerns
Ensure customer concern follow-up
Reinforce consistency of service behaviors
Support payroll planning
Support labor optimization
Analyze store performance
Take action to improve results
Lead execution of special events
Lead execution of hot markets
Drive daily performance goals
Drive weekly performance goals
Drive monthly performance goals
How You'll Work.
Team & Collaboration
Partner with Head Coach; Coach Team Captains; Coach Teammates
Communication Scope
Provide feedback; Share information
Full Job Description
Rally House is a specialty retail store that carries all things local! We are looking for people who enjoy working for a growing organization, as we currently operate 300+ stores nationwide, with many more to come! You will enjoy an exclusive store discount when you join our team, as well as a competitive benefits package with flexible PTO, 401k match, parental leave, paid holidays, and receive continued development opportunities as we grow our company. We don't just provide jobs, we provide careers. Apply today and be part of our growth! **Job Description** The Assistant Coach acts as the Assistant Store Manager, supporting store performance by ensuring standards are consistently executed and by helping develop the team. This role takes ownership of day-to-day outcomes, supports training and coaching efforts, and helps maintain a steady, organized, and guest-focused environment. The Assistant Coach adapts quickly to changing priorities and supports the Head Coach in driving overall store results. **Competencies** * **Drives for Results:** Takes ownership for outcomes and follows through despite obstacles. Maintains focus on priorities and ensures commitments are met with quality and consistency. * **Customer Centric:** Ensures consistent customer experiences by reinforcing standards and addressing breakdowns. Uses feedback to keep the customer a priority in daily decisions. * **Action Oriented:** Moves quickly from decision to execution. Anticipates needs, removes obstacles, and maintains momentum while ensuring strong follow-through. * **Develops Teams:** Invests in the growth of others through coaching, feedback, and development. Provides guidance and builds capability and confidence across the team. * **Communicates Effectively:** Shares information clearly and timely. Listens to understand, provides feedback, and ensures messages are acted upon. * **Resilience:** Remains steady and effective during pressure or change. Adapts quickly and helps others stay fo
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