sweetgreen
fast casual restaurant
AssistantCoach(AssistantGeneralManager)
“Assistant Coach (Assistant General Manager) at sweetgreen. Skills: leadership, operational excellence, guest experience, team development. Support store as a leader, strategist, and mentor.. Inspire team, drive operational excellence, and deliver exceptional guest experiences.”
What You'll Achieve.
build healthier communities through real food; deliver exceptional guest experiences; ensure smooth operations; ensure compliance; deliver fast, accurate, and memorable in-store and digital experiences; drive sales; drive smooth and efficient execution
Industry & Context.
problem-solving skills and ability to make confident decisions under pressure
Meet all physical requirements for all roles within the career path, including the Assistant Coach, Shift Leader, Kitchen Lead, and Team Member., Must be available to work a minimum of 30 hours per week, Must be 18 years of age or older, Must be authorized to work in the United States
What They're Looking For.
Must Have
Meet all physical requirements for all roles within the career path, including the Assistant Coach, Shift Leader, Kitchen Lead, and Team Member., 2+ years in a restaurant management/supervisory role, Experience managing and developing 6+ team members per shift, Food Handler or ServSafe certification, Must be available to work a minimum of 30 hours per week, Must be 18 years of age or older, Must be authorized to work in the United States
Nice to Have
Experience in fast casual restaurant chains, Hands-on experience with local, organic, and sustainable products, Familiarity with tech tools and systems used in operations and scheduling, Proven leadership experience with problem-solving skills and ability to make confident decisions under pressure, Excellent communicator who fosters positive team culture, mentors employees, and delivers exceptional guest experiences, Highly organized, reliable multitasker with experience in scheduling, coaching, and performance oversight
What You'll Do.
Support store as a leader
drive operational excellence
and deliver exceptional guest experiences.
Use data-driven insights to build healthier communities through real food.
Mentor team members to become future leaders.
Partner with the Head Coach to set goals and track performance.
Uphold high standards for food safety
and equipment maintenance.
Ensure team member safety and audit performance.
and brand-aligned guest journey.
Manage controllable costs.
Drive sales and implement short- and long-term strategies.
Ensure effective team deployment and expert use of systems.
Support daily operations.
Prioritize tasks to drive smooth and efficient execution.
Perform all essential functions outlined in the Shift Leader role
including those from the Kitchen Lead and Team Member roles.
How You'll Work.
Team & Collaboration
Partner with the Head Coach on hiring, onboarding, and training.; Partner with the Head Coach to promptly resolve facility, supply, and quality issues.; Partner with the Head Coach to drive sales and implement short- and long-term strategies.
Communication Scope
Excellent communicator who fosters positive team culture, mentors employees, and delivers exceptional guest experiences.
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