sweetgreen
AssistantCoach(AssistantGeneralManager)
“Assistant Coach (Assistant General Manager) at sweetgreen. Skills: Team leadership, Operational management, Guest experience. Partner on hiring. Onboard team members”
What You'll Achieve.
Drive sales; Ensure operational excellence; Deliver exceptional guest experiences
Industry & Context.
Problem-solving; Troubleshooting
Available minimum 30 hours
What They're Looking For.
Must Have
2+ years in restaurant management, Experience managing 6+ team members, Food Handler or ServSafe certification, Available to work 30+ hours, 18 years of age or older, Authorized to work in US
Nice to Have
Experience in fast casual, Hands-on experience with local products, Familiarity with tech tools, Experience in scheduling, Experience in coaching, Experience in performance oversight
What You'll Do.
Foster recognition culture
Anticipate operational needs
Provide hands-on coaching
Step in during peak times
Step in during staffing gaps
Ensure clear communication
Uphold food safety standards
Uphold cleanliness standards
Uphold equipment maintenance
Resolve facility issues
Resolve supply issues
Resolve quality issues
Ensure team member safety
Ensure audit performance
Ensure hospitable guest journey
Ensure brand-aligned guest journey
Uphold SWEET standards
Act on guest experience metrics
Make timely business decisions
Deliver fast experiences
Deliver accurate experiences
Deliver memorable experiences
Manage controllable costs
Support daily operations
Drive smooth execution
Drive efficient execution
Perform Shift Leader duties
Perform Kitchen Lead duties
Perform Team Member duties
How You'll Work.
Team & Collaboration
Partner with Head Coach
Communication Scope
Clear communication
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