BJ's Wholesale Club

AssistantClosingManager

$0–0k Massena, New York, United States FULL TIME
The Brief

“Assistant Closing Manager at BJ's Wholesale Club. Skills: Leadership, Operational oversight, Team management, Member service, Perishable department management, Food safety compliance. Overseeing recovery, utility, and Perishable departments (Produce, Meat, Bakery, Deli, Dairy/Freezer) and overnight prep. Ensuring all areas are clean, stocked, and ready for morning open”

What You'll Achieve.

Driving club performance; Ensuring all areas are clean, stocked, and ready for morning open; Delivering a positive service experience to members; Providing Grand Opening Look Daily (GOLD) club conditions; Ensuring food safety and operational excellence; Achieving GOLD Standards in the club; Meeting or exceeding Bottom Quartile core KPIs relevant to role; Meeting or exceeding Labor and Supply Plans for the club; Driving performance and profitability; Ensuring efficient task execution and appropriate zone coverage during closing; Driving efficiency; Ensuring compliance with audit standards; Avoiding disruptions in operations; Closing performance gaps; Enhancing the overall member experience; Upholding food safety standards; Ensuring compliance with company initiatives and product liability protocols; Ensuring compliance and effective equipment use

Industry & Context.

Problems you'll solve

Solving problems; Resolving Member issues; Resolving conflicts constructively

Eligibility Requirements

Must maintain all training and required certifications, Frequent movement on hard surfaces, Occasional bending, pulling, and reaching, Regular lifting of up to 30 lbs, Occasional heavier lifting with assistance, Exposure to temperature extremes and loud noises within perishable areas, Potential exposure to cleaning agents

What They're Looking For.

Must Have

SERV Safe certification required, Basic computer proficiency (MS Word, Excel, Email) required, Open shift availability required, Must be at least 18 years of age

Nice to Have

2 years of experience in retail, supermarket, or warehouse perishable operations preferred, High school diploma college degree preferred

What You'll Do.

and Perishable departments (Produce

Dairy/Freezer) and overnight prep

Ensuring all areas are clean

and ready for morning open

Maintaining policies and procedures

Delivering a positive service experience to members

Providing Grand Opening Look Daily (GOLD) club conditions

Providing leadership and direction within the club

Assisting in audit compliance efforts

Driving collaboration with Business Partners (BPs)

Overseeing onboarding

Serving as Manager on Duty (MOD) for the club

Taking full responsibility for club operations

and Member engagement during assigned shifts

Owning end-of-day execution

Leading by presence on the floor during closing hours

Maintaining GOLD Standards through close

Ensuring full-functioning departments through closing

Supporting Member issue resolution

Driving in-stock and freshness

Enforcing sanitation standards

Leading Recovery team productivity

Utilizing tools effectively

Supporting audit readiness

Maintaining equipment functionality

Coaching onboarding and certifications

Driving improvement in underperforming areas

Conducting quality and date checks

Performing other duties as assigned

Operating safely and efficiently

How You'll Work.

Team & Collaboration

Driving collaboration with Business Partners (BPs); Fostering collaboration; Providing teams with the information, direction, and support needed to succeed; Building inclusive relationships that support a collaborative and respectful team environment; Actively developing team members through collaboration; Partnering with the Closing Manager, Assistant Club Managers, Club Manager, and Department Leads to improve closing routines and enhance the overall member experience

Communication Scope

Communicate effectively; Provide teams with the information, direction, and support needed to succeed; Promoting open communication

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