Amazon.com Services LLC
Buying, Planning, Instock Management, Buying/Planning, worldwide grocery stores
AssistantCategoryMerchant-Snackseverage,CenterStoreGrocery-Beverage/SnacksTeam
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Assistant Category Merchant-Snackseverage, Center Store Grocery-Beverage/Snacks Team at Amazon.com Services LLC. Skills: Category management, Vendor management, Operational support. Support Category Merchants. Manage vendor relationships”
Industry & Context.
Problem solving; Real-time problem solving
What They're Looking For.
Must Have
1+ years account management, 1+ years project management, 1+ years program management, 1+ years buying experience, Experience working effectively across cross-functional teams, Experience partnering well with people at all levels, Experience working proactively and independently, Experience meeting deadlines, Experience delivering on projects and tasks, Experience communicating clearly and concisely with leadership, Experience communicating clearly and concisely with stakeholders, Experience communicating clearly and concisely with cross-functional teams
Nice to Have
Bachelor's degree
What You'll Do.
Support Category Merchants
Manage vendor relationships
Manage new item setup
Manage downstream file maintenance
Track pricing discrepancies
Monitor service levels
Escalate supply issues to vendors
Coordinate promotional submissions
Coordinate seasonal program logistics
Coordinate off-shelf merchandising
Manage Data Monster tickets
Resolve item-level issues
Support Weekly Business Reviews
Generate reports for WBR
Communicate with brokers
Communicate with distributors
Communicate with brand partners
Assist with category review preparation
Assist with assortment planning
Assist with planogram execution
Maintain check-in cadence with key accounts
How You'll Work.
Team & Collaboration
Cross-functional teams; Distribution partners; Brand teams; Brokers; Distributors; Brand partners; Pricing teams; Supply Chain teams
Communication Scope
Vendor communications; Broker communications; Distributor communications; Brand partner communications
Process & Methodology
Project management, Program management
Full Job Description
The Assistant Category Merchant (ACM) provides critical day-to-day operational support to the Snacks & Beverage category team at Whole Foods Market. This role ensures continuity across Cookie/Cracker, Salty Snacks, and Shelf Stable Dips/Salsa. The ACM manages item setup, vendor communications, service level tracking, promotional coordination, and cost change monitoring. This role is the connective tissue between our Category Merchants, distribution partners, and brand teams — keeping the engine running so our shoppers always find the right products, at the right price, on the right shelf. Key job responsibilities • Support Category Merchants across Cookie/Cracker, Salty Snacks, and Shelf Stable Dips/Salsa in managing vendor relationships • Manage new item setup and downstream file maintenance in partnership with distributors (UNFI and non-UNFI) • Track and flag cost changes, SPDA renewals, and pricing discrepancies • Monitor service levels and fill rates; escalate supply issues to vendors proactively • Coordinate promotional submissions, seasonal program logistics, and off-shelf merchandising • Manage Data Monster / MOSST tickets and resolve item-level issues • Support Weekly Business Reviews (WBR) with data preparation and reporting • Communicate with brokers, distributors, and brand partners on behalf of the category team • Assist with category review preparation, assortment planning, and planogram execution • Receive and process product samples; Maintain check-in cadence with key accounts (e.g., 2-3x/week depending on brand complexity) A day in the life No two days are the same — and that's the point. The ACM role requires someone who is nimble, can shift priorities on the fly, and thrives in a fast-paced environment where the inbox never stops. On any given day, you might: • Start by triaging emails and building your priority list — what's urgent, what's escalating, what can wait • Hop on scheduled brand check-ins, take detailed notes, and follow up with action
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