Centier Bank

AssistantBranchManager

Portage, Indiana, United States FULL TIME Remote Friendly
The Brief

“Assistant Branch Manager at Centier Bank. Skills: Sales goals, Client experience, Relationship management. Assist in supervision of branch team. Help reach sales goals”

What You'll Achieve.

Reach sales goals; Deliver on client experience expectations; Meet or exceed branch goals; Increase market share

Industry & Context.

Problems you'll solve

Work through client problems; Listen to understand; Think through all options; Recommend solutions; Implement solutions

Eligibility Requirements

Available to work evenings, Available to work some weekends, Available to work at other branches as needed

What They're Looking For.

Must Have

Client service experience

Nice to Have

Bachelor’s degree in a business-related field

What You'll Do.

Assist in supervision of branch team

Help reach sales goals

Deliver client experience expectations

Retain existing client relationships

Deepen existing client relationships

Recommend value-added bank products

Recommend value-added bank services

Manage client experience

Handle client service needs

Make referrals to other lines

Ensure operational soundness

Inspect retail policies

Coach retail policies

Support Branch Manager

Coach branch associates

Train branch associates

Develop branch associates

Use independent judgement

Limit risk to clients

Cultivate client relationships

Cultivate associate relationships

Cultivate inter-branch relationships

Cultivate inter-department relationships

Cultivate external company relationships

Cultivate external organization relationships

Support training of associates

Support career development of associates

Develop strategies to meet goals

Develop strategies to exceed goals

Increase market share

Participate in Servant Sales process

Assist with Servant Sales process

Counsel clients on financial needs

Maintain existing customer relationships

Expand existing customer relationships

Maintain existing business relationships

Expand existing business relationships

Ensure Bank policies applied

Ensure standard operational procedures applied

Assist with Branch questions

Assist with Branch concerns

Assist with Branch issues

Lead operational duties

Verify weekly currency shipments

Maintain branch appearance

Assist associates with balancing drawers

Locate balancing errors

Balance the branch ATM

Balance the branch vault

Assist with coaching associates

Assist with mentoring associates

Improve associate results

Oversee branch operation

Handle client concerns

Resolve client concerns

Represent Centier professionally

Community involvement

Assist Branch Manager with performance management

Assist with performance reviews

Assist with salary recommendations

Assist with action plans

Assist with schedules

Assist with discipline

Assist with termination

Foster professional expertise

Assist in career development

Follow Essentials of Excellence

Exhibit Corporate Values

Supervise branch with multiple lines

Collaborate with lines of business

Mentor fellow associates

Work at other branches

How You'll Work.

Team & Collaboration

Work and lead within a team environment; Interact with business partners

Communication Scope

Interpersonal skills; Verbal communication; Written communication; Presentation abilities

Free ATS check

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