Centier Bank
AssistantBranchManager
Neural analysis suggests this role is
optimal for Mid candidates.
“Assistant Branch Manager at Centier Bank. Skills: Sales goals, Client experience, Relationship management. Assist in supervision of branch team. Help reach sales goals”
What You'll Achieve.
Reach sales goals; Deliver on client experience expectations; Meet or exceed branch goals; Increase market share
Industry & Context.
Work through client problems; Listen to understand; Think through all options; Recommend solutions; Implement solutions
Available to work evenings, Available to work some weekends, Available to work at other branches as needed
What They're Looking For.
Must Have
Client service experience
Nice to Have
Bachelor’s degree in a business-related field
What You'll Do.
Assist in supervision of branch team
Help reach sales goals
Deliver client experience expectations
Retain existing client relationships
Deepen existing client relationships
Recommend value-added bank products
Recommend value-added bank services
Manage client experience
Handle client service needs
Make referrals to other lines
Ensure operational soundness
Inspect retail policies
Coach retail policies
Support Branch Manager
Coach branch associates
Train branch associates
Develop branch associates
Use independent judgement
Limit risk to clients
Cultivate client relationships
Cultivate associate relationships
Cultivate inter-branch relationships
Cultivate inter-department relationships
Cultivate external company relationships
Cultivate external organization relationships
Support training of associates
Support career development of associates
Develop strategies to meet goals
Develop strategies to exceed goals
Increase market share
Participate in Servant Sales process
Assist with Servant Sales process
Counsel clients on financial needs
Maintain existing customer relationships
Expand existing customer relationships
Maintain existing business relationships
Expand existing business relationships
Ensure Bank policies applied
Ensure standard operational procedures applied
Assist with Branch questions
Assist with Branch concerns
Assist with Branch issues
Lead operational duties
Verify weekly currency shipments
Maintain branch appearance
Assist associates with balancing drawers
Locate balancing errors
Balance the branch ATM
Balance the branch vault
Assist with coaching associates
Assist with mentoring associates
Improve associate results
Oversee branch operation
Handle client concerns
Resolve client concerns
Represent Centier professionally
Community involvement
Assist Branch Manager with performance management
Assist with performance reviews
Assist with salary recommendations
Assist with action plans
Assist with schedules
Assist with discipline
Assist with termination
Foster professional expertise
Assist in career development
Follow Essentials of Excellence
Exhibit Corporate Values
Supervise branch with multiple lines
Collaborate with lines of business
Mentor fellow associates
Work at other branches
How You'll Work.
Team & Collaboration
Work and lead within a team environment; Interact with business partners
Communication Scope
Interpersonal skills; Verbal communication; Written communication; Presentation abilities
Full Job Description
Recognizing and valuing diversity strengthens our ability to attract, retain and engage associates and reinforces our relationship within our communities. Our associates are the most valuable asset we have. The collective sum of the individual differences, life experiences, knowledge and talent that our associates invest in their work represents a significant part of not only our culture, but our reputation and company’s achievement as well. ****A Centier Associate**** is someone who embodies a servant heart, is unaccepting of anything less than remarkable service, and is self-motivated and driven to deliver exceptional results. **_**What are our values?**_** Our Corporate values are Caring, Loyalty, Integrity, Friendship, Fun....who wouldn't want to work for an AWARD-WINNING company that's built on these pillars? _****What about the perks?****_ Access to our Marathon Health Clinics which provide _FREE_ visits & prescriptions, Generous Paid Time Off benefit, Tuition Reimbursement, 401K match, Associate Stock Ownership Plan, Daycare Reimbursement, _FREE_ Onsite Fitness Center/Fitness Reimbursements, Health and Wellness Programs, the ability to have a voice with our Diversity/Equity/Inclusion Council, Career Growth, Work/Life Balance, AND MORE. **Supervisory Duties:** Assist in the supervision of branch team. **Summary:** The Assistant Branch Manager performs a lead role in helping reach sales goals and deliver on client experience expectations of the branch. As a vital member of the team, they are accountable for identifying prospects, retaining and deepening existing bank client relationships, and recommending value-added bank products and services. The Assistant Branch Manager will manage the entire experience, by efficiently handling client service needs and new account openings for personal/business clients, identifying and acting on opportunities, and making referrals to other lines of business. The Assistant Branch Manager ensures the operational soundness of t
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