Assistant Branch Manager

AssistantBranchManager

$65–85k Larchmont, New York, United States FULL TIME
The Brief

“Assistant Branch Manager at Assistant Branch Manager. Skills: Sales, Customer Service, Operations Management, Leadership. Support Branch Manager in branch operations. Handle operational issues and branch-related matters”

What You'll Achieve.

Achievement of sales, service, and operational performance goals; Meeting business development goals; Increase deposits, accounts, and customers; Ensure ongoing adherence with compliance; Improve operational controls and mitigate controllable losses; Optimize customer experience; Ensure all security procedures are strictly followed; Attain established branch goals

Industry & Context.

Problems you'll solve

Effective problem-solving skills

Eligibility Requirements

Mandatory training may require occasional travel, Visa sponsorship not available

What They're Looking For.

Must Have

High School Diploma or GED, At least 6 years of experience in customer service/supervisory role within a banking/retail environment, Minimum 3 years of operations experience, preferably in banking, Excellent customer service/sales skills, Excellent working knowledge of branch operations and banking regulations, Effective problem-solving skills and demonstrated ability to maintain composure when interacting with customers and staff, leadership and interpersonal skills, Excellent communication skills (verbal + written), Proficiency in Microsoft Office suite of products (Word, Excel, PowerPoint), experience using banking software, Proven ability to stay current and comply with industry regulations, Ability to work a flexible schedule including weekends, Qualify to be licensed as a Notary Public for New York State

Nice to Have

Bachelor’s degree, Demonstrated comfort level with technology, mobile services and online banking services

What You'll Do.

Support Branch Manager in branch operations

Handle operational issues and branch-related matters

Provide coaching to staff on sales techniques

Supervise staff on service expectations

Identify and mitigate operational risk

Oversee compliance functions

Cross-train on all branch positions

Ensure satisfactory audit grade

Troubleshoot problems and client service needs

Serve as liaison between branch and departments

Meet assigned sales goals

Assist Branch Manager with sales programs

Execute sales opportunities with customers

Assist in staffing decisions

Reconcile branch general ledger accounts

Conduct staff meetings

Approve customer and bank transactions

Notarize legal documents

How You'll Work.

Team & Collaboration

Serve as liaison between the branch and various departments; Ensure full transparency regarding internal policies and procedures

Communication Scope

Excellent communication skills (verbal + written)

Free ATS check

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