Insomnia Cookies
In-Store
AssistantBakeryOperationsManager
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“Assistant Bakery Operations Manager at Insomnia Cookies. Skills: Bakery operations, Leadership, Talent development, Team leadership, Operational execution. Execute all core bakery operations including inventory rotation, scheduling support, staffing coordination, and administrative checklists. Maintain strict adherence to product quality, cleanliness, food safety, and guest experience standards”
What You'll Achieve.
Able to independently execute all BOM-level administrative and operational tasks; Bakery is fully staffed, trained, and operating at high standards; Strong culture of accountability and consistency; Acts as a reliable operational leader during any coverage scenario; Demonstrates clear readiness and upward mobility toward a BOM role
Industry & Context.
Strong problem-solving skills
What They're Looking For.
Must Have
1+ year leadership experience in restaurant, retail, or hospitality operations, Strong operational discipline and attention to detail, Ability to coach and develop hourly team members, Comfortable working in fast-paced, high-volume environments, Ability to perform all bakery roles during peak business periods, Strong communication and problem-solving skills
What You'll Do.
Execute all core bakery operations including inventory rotation
staffing coordination
and administrative checklists
Maintain strict adherence to product quality
and guest experience standards
Assist in schedule creation and labor execution to meet operational targets
and training of new staff
Deliver consistent coaching and real-time performance feedback
Hold team members accountable to standards while reinforcing a growth mindset culture
Ensure onboarding and training programs are executed to company standards
Manage bakery operations independently in the absence of the BOM
and operational discipline
Partner with BOM and Area leadership to identify operational gaps and implement solutions
Maintain continuity of operations during leadership transitions or staffing shortages
How You'll Work.
Team & Collaboration
Partner with BOM and Area leadership to identify operational gaps and implement solutions
Communication Scope
Strong communication skills
Full Job Description
## Description The Assistant Bakery Operations Manager (ABOM) is a leadership pipeline role designed to develop the next generation of Bakery Operations Managers. ABOMs are expected to operate at near-BOM level, executing bakery operations with urgency, accuracy, and accountability while building the leadership skills needed to run a bakery independently. This role blends hands-on operational excellence with talent development, administrative ownership, and team leadership. ABOMs act as a true extension of the BOM and must be capable of stepping into full bakery ownership when needed. Our Akron, OH store located at 367 S Main St, Akron, OH 44308. KEY RESPONSIBILITIES: Operational Execution •Execute all core bakery operations including inventory rotation, scheduling support, staffing coordination, and administrative checklists •Maintain strict adherence to product quality, cleanliness, food safety, and guest experience standards •Support ordering, inventory accuracy, and shrink control •Assist in schedule creation and labor execution to meet operational targets Talent & Team Development •Support recruiting, interviewing, onboarding, and training of new staff •Deliver consistent coaching and real-time performance feedback •Hold team members accountable to standards while reinforcing a growth mindset culture •Ensure onboarding and training programs are executed to company standards Leadership & Ownership •Manage bakery operations independently in the absence of the BOM •Model urgency, accountability, and operational discipline •Partner with BOM and Area leadership to identify operational gaps and implement solutions •Maintain continuity of operations during leadership transitions or staffing shortages •Other duties as assigned WHAT SUCCESS LOOKS LIKE •Able to independently execute all BOM-level administrative and operational tasks •Bakery is fully staffed, trained, and operating at high standards •Strong culture of accountability and consistency •Acts as a
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