SMU

Education

AssistDir,StudentFinancialEducation(HRTitle:Sr.ProgramSpecialist)

$115–165k ~AI est. Dallas, Texas, United States
The Brief

“Assist Dir, Student Financial Education (HR Title: Sr. Program Specialist) at SMU. Skills: Student financial education, Financial literacy, Financial wellness, Student accounts. Assist students and parents. Counsel on financial options”

What You'll Achieve.

Meet student financial goals; Meet responsiveness goals

Industry & Context.

Education
Problems you'll solve

Identify problems; Analyze problems; Devise solutions

What They're Looking For.

Must Have

Five years of experience, Student financial services experience, Student accounts experience, Financial aid experience, Proficiency in MS Word, Proficiency in MS Excel, Virtual meeting software experience, Collaboration software experience, Interpersonal skills, Verbal communication skills, Written communication skills, Problem-solving skills

Nice to Have

Program and event planning experience, Higher education experience, Program development experience, Educating experience, Outcomes-based assessment experience, PeopleSoft knowledge

What You'll Do.

Assist students and parents

Counsel on financial options

Resolve past due balances

Support student retention

Resolve student account issues

Lead financial literacy programming

Lead financial awareness programming

Lead financial wellness programming

Facilitate financial education

Educate on bill payment

Educate on financial aid

Educate on credit maintenance

Stay aware of financial trends

Stay aware of financial aid regulations

Stay aware of student account regulations

Educate campus community

Coordinate with functional areas

Lead financial literacy program

Plan financial literacy program

Execute financial literacy program

Manage resource management

Engage in lateral leadership

Support functional areas

Help students and families

Manage Texas Student Loan Debt Disclosure

Retrieve student loan data

Send student loan debt letters

Manage Default Prevention Program

Educate students on loan repayment

Explain grace periods

Emphasize timely payments

Outline repayment plans

Provide default guidance

How You'll Work.

Team & Collaboration

Work collaboratively with parents; Work with financial aid personnel; Work with academic departments; Participate in SFS meetings; Work with DES/SAES leadership; Coordinate with Student Accounts; Coordinate with Financial Aid; Coordinate with SFS Systems; Coordinate with Fund Management; Coordinate with SFS Compliance; Engage in lateral leadership; Support various functional areas

Communication Scope

Interpersonal communication; Verbal communication; Written communication

Free ATS check

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