SimCorp
FinTech
AssetServicingHub-OutreachLead
Neural analysis suggests this role is
optimal for Lead candidates.
“Asset Servicing Hub - Outreach Lead at SimCorp. Skills: Outreach management, Client communication, Process supervision. Assume outreach Project Manager responsibility. Run operational calls with client”
What You'll Achieve.
Increase knowledge on disciplines; Increase experience on disciplines
Industry & Context.
Business support; Solutions
What They're Looking For.
Must Have
Experience in business communication with a clearing broker, a custodian and an asset manager, Experience with post trade processes until fund accounting starts, Understand order executions, settlements and reconciliations, Experience in onboarding within Asset Management / Asset Servicing industry
What You'll Do.
Assume outreach Project Manager responsibility
Run operational calls with client
Run workshops with client
Serve as primary contact for client communication
Handle broader client requests
Streamline communication with all parties
Supervise communication with all parties
Manage outreach escalations with client
Manage outreach escalations internally
Decide over outreach escalations with client
Decide over outreach escalations internally
Maintain working outreach flowchart
Maintain working outreach descriptions
Define outreach specific reporting
Create outreach specific reporting
Define outreach specific risk analysis
Create outreach specific risk analysis
Collaborate with outcome PM
Control contributions to product development build
Control contributions to backlog file
Own all communication templates
Own all communication guidelines
How You'll Work.
Team & Collaboration
Cross-functional collaboration; Client collaboration
Communication Scope
Client communication; Communication templates; Communication guidelines
Process & Methodology
Project management, Outreach management
Full Job Description
**WHAT MAKES US, US** Join some of the most innovative thinkers in FinTech as we lead the evolution of financial technology. If you are an innovative, curious, collaborative person who embraces challenges and wants to grow, learn and pursue outcomes with our prestigious financial clients, say Hello to SimCorp! At its foundation, SimCorp is guided by our values — caring, customer success-driven, collaborative, curious, and courageous. Our people-centered organization focuses on skills development, relationship building, and client success. We take pride in cultivating an environment where all team members can grow, feel heard, valued, and empowered. If you like what we’re saying, keep reading! **WHY THIS ROLE IS IMPORTANT TO US** SimCorp is experiencing a substantial increase in business globally and to support our growth we are looking for a Outreach Lead. This is a truly global role, based in our Warsaw office. In this key role you will work with all our clients across the world and provide business support and solutions to overcome issues encountered by these clients. This interesting job offers you an opportunity to increase your knowledge and get experience on a variety of disciplines. You will find yourself working in a diverse and fast-growing environment for an international company with significant growth potential and career opportunities. If you want to contribute to our growth and develop in a professional environment - grow with us! **WHAT YOU WILL BE RESPONSIBLE FOR** * Assumes overall outreach Project Manager responsibility * Runs operational calls with the client, as well as all workshops with the client * Serves as the primary contact for client communication and handles broader client requests * Streamlines and supervises communication with all parties * Manages / decides over all outreach escalations with the client and internally * Maintain of working outreach flowchart and descriptions * Defines and creates outreach specific reporting and ri
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