Rack Company
AssetProtectionAgent
“Asset Protection - Agent at Rack Company. Skills: Asset Protection, theft resolution, shrinkage reduction, investigations, safety and security. Resolve theft by using good judgment and conduct quality apprehensions in high shrinkage areas while strictly adhering to policy, procedures, and AP leadership guidance.. Identify theft trends by leveraging technology, reporting and surveillance tactics.”
What You'll Achieve.
mitigating shrinkage risks; preventing, investigating, and resolving theft; improved inventory accuracy and reduction of shrinkage; shrinkage reduction culture
Industry & Context.
good judgement
Meet any state and local licensing requirements., The ability to work a flexible schedule based on business needs., Testify in court when summoned for criminal and/or civil cases.
What They're Looking For.
Must Have
The ability to make, and be accountable for, decisions use good judgement in a fast-paced environment., Have detailed, clear and concise verbal and written skills., Good interpersonal and communication skills., The ability to maintain a high level of confidentiality., A calm demeanor when dealing with safety issues, including dealing with individuals who engage in aggressive behavior., Accountability, initiative, and a high level of ownership., The ability to work a flexible schedule based on business needs., Meet any state and local licensing requirements.
Nice to Have
Experience in investigative, asset protection and security procedures
What You'll Do.
Resolve theft by using good judgment and conduct quality apprehensions in high shrinkage areas while strictly adhering to policy
and AP leadership guidance.
Identify theft trends by leveraging technology
reporting and surveillance tactics.
Drive a shrinkage reduction culture by implementing action plans and merchandise protection standards.
and support internal theft investigations through various methods including
exception-based reporting and surveillance systems.
Investigate internal theft by gathering evidence and partnering with AP Leadership and Investigation teams.
Use video systems to monitor theft activity and support investigations.
Leverage RFID data to view merchandise movement at the highest level and aid item level investigations with merchandise inaccuracies.
Maintain the general safety and security of customers
and store by responding to
and reporting all store security and emergency incidents including medical emergencies.
Support the security of our physical spaces and those within by leading security audits
participating in store meetings
and leading shrinkage awareness efforts and training within the store.
Serve as a member of the store Emergency Response Team (ERT) and actively participate in store emergency response training
Prepare and submit prompt and complete reports for all high-profile incidents
merchandise recoveries
safety incidents and other illegal activities
Testify in court when summoned for criminal and/or civil cases.
Build cross functional partnerships with store leaders
neighboring retailers
and local law enforcement.
How You'll Work.
Team & Collaboration
partners with the store Emergency Response Team (ERT); Support Product Accuracy through store partnership working towards improved inventory accuracy and reduction of shrinkage.; partnering with AP Leadership and Investigation teams.; Build cross functional partnerships with store leaders, neighboring retailers, and local law enforcement.
Communication Scope
detailed, clear and concise verbal and written skills; Good interpersonal and communication skills
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