University of Rochester

Asset&CMDBITPracticeOwner

$77–116k Brighton, New York, United States FULL TIME
The Brief

“Asset & CMDB IT Practice Owner at University of Rochester. Skills: Asset Management, CMDB Management, ITSM, Process Improvement. Develop Asset & CMDB Management program. Execute operational and tactical activities”

What You'll Achieve.

Create measurable targets; Achieve operational excellence; Drive continual improvement

Industry & Context.

Problems you'll solve

Problem-solving skills; Analytical skills

Eligibility Requirements

On-call support

What They're Looking For.

Must Have

Bachelor's Degree required, 4 years relevant management experience required, ITIL Foundations within 12 months of hire required

Nice to Have

Masters Degree preferred, 3 years IT Service Management experience preferred, Practice specific certifications preferred

What You'll Do.

Develop Asset & CMDB Management program

Execute operational and tactical activities

Monitor process compliance

Monitor training needs

Enhance procedures and strategies

Define and enhance process

Manage practice operations

Validate Asset & CMDB records

Establish governance structure

Document and update policies

Propose process improvements

Evaluate proposed enhancements

Support Service Management Office on-call

Implement IT asset management systems

Track IT asset lifecycle

Maintain supplier records

Develop IT purchasing standards

Review equipment/software requests

Verify financial data

Reconcile inventory changes

Report on practice health

Provide practice training

How You'll Work.

Team & Collaboration

IT Service Management team; Operational team leads; IT Application Owners; Internal and external teams; Service Management Office

Communication Scope

Effective communication

Process & Methodology

Strategic road map development, Continuous improvement

Free ATS check

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