ASRII

**POSITION SUMMARY:** The incumbent is responsible for coordinating all the functions and activities related to patient access including, but not limited to: front end customer service, patient registration, insurance/coverage verification, appointment scheduling, charge entry, billing and managed care, and a variety of administrative duties in support of department (such as coordination of physician credentialing, handling phones & mail, filling out forms, filing, photocopying, faxing, preparing letters, reports, etc.). **Position: ASR II** **Department: BU Neurology** **Schedule: Full Time** **ESSENTIAL RESPONSIBILITIES / DUTIES:** * Focuses on one or more of the following areas, and provides support as needed to optimize daily flow: * Charge entry * Batch controls * Billing (TES) edits * Hold bill edits * Charge reconciliations * Billing and managed care functions (including responding to billing inquires, corresponding with insurance carriers, and investigating discrepancies, etc.). * Provides general administrative support to include, word processing, spreadsheets, presentation software to create and edit department documents and/or presentations. * Provides physician and departmental support such as managing physician & manager calendars, scheduling physician & managers’ administrative appointments, answering departmental calls, credentialing documents, etc. * In addition, performs a wide variety of administrative duties to ensure proper functioning of assigned department including, but not limited to: * Reception & customer service * Creating or verifying Master Patient Index (MPI) * Registration demographics * Visit management * Appointment scheduling (including consults, tests, in-office procedures, follow-up visits and cross-booking interpreters, social services, radiology, etc.) * Insurance/coverage verification * Co-payment collection * Front-end review and correcting registration & insurance edits * Pre-authorization, referral coordination and referral