Servicios Comerciales Amazon Mexico S. de R.L. de C.V.

E-commerce

AsociadodesoportedeTIII,OpsTechSolutions(OTS)

$215–305k ~AI est. General Escobedo, Nuevo Leon, Mexico FULL TIME

The Brief

“Asociado de soporte de TI II, Ops Tech Solutions (OTS) at Servicios Comerciales Amazon Mexico S. de R.L. de C.V.. Skills: IT support, Troubleshooting. Assign IT equipment. Maintain IT equipment”

Industry & Context.

E commerce

Problems you'll solve

Troubleshooting

Eligibility Requirements

Rollover shifts, Weekends availability

What They're Looking For.

Must Have

1+ years Windows, Mac or Linux support, Troubleshoot integrated systems, Maintain zebra printers, Troubleshoot thin clients, PCs, scanners, handheld terminals

Nice to Have

Experience in dynamic environment, High degree customer service, Speak, write, read English fluently

What You'll Do.

Maintain IT equipment

Troubleshoot IT equipment

Handle support requests

Process support requests

Collaborate on training

Learn new technologies

Support customers multiple buildings

Support remote customers

How You'll Work.

Team & Collaboration

New employees

Free ATS check

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