Hewlett Packard Enterprise
Networking
ArubaCoursewareDeveloper
“Aruba Courseware Developer at Hewlett Packard Enterprise. Skills: Technical content creation, Courseware development, Networking technologies, Cloud computing, Automation. Design, develop, deliver, and maintain customer-facing, best-in-class user content.. Produce a range of deliverables, including concepts and tasks for networking features, in-product content, installation instructions, illustrations, video scripts, course modules, and more.”
What You'll Achieve.
Help make our customers successful.; Make connectivity from anywhere to anywhere possible.
Industry & Context.
Strong problem-solving ability to make progress with less-than-complete information.
What They're Looking For.
Must Have
Demonstrated ability to produce high-quality, accurate, and easy-to-use technical content, preferably for advanced software products., 5 + years of experience producing technical content., BAS in Technical Writing, English, Computer Science, or related degree/networking certification or comparable experience., Good understanding of technology concepts such as cloud computing, automation, networking, data centers, security, or other advanced software technology., Ability to research complex technical concepts (independently and collaboratively)., Familiarity with XML authoring, content management, and courseware development tools., Strong problem-solving ability to make progress with less-than-complete information., Excellent communication and collaboration skills., Ability to utilize AI tools to scale the creation of content, retaining high quality output.
Nice to Have
Hands-on experience with network technologies, including routing, switching, security, network automation, virtual machines, containers, and cloud-services., Hands-on experience with networking technologies such as cloud networking, routing, switching, data centers, or network security., Familiarity with DITA/XML authoring principles and content management concepts., Familiarity with Markdown and MS PowerPoint for authoring content., Experience leading technical documentation efforts with multiple writers., Familiarity with program management methodologies and systems such as Agile and JIRA., Familiarity with the HPE Aruba Networking and/or HPE Juniper Networking products and technologies., Have industry network certifications.
What You'll Do.
and maintain customer-facing
best-in-class user content.
Produce a range of deliverables
including concepts and tasks for networking features
installation instructions
Analyze specifications and product descriptions and recommend the best documentation approach.
Learn the customer experience through hands-on usage of our networking products.
Follow established style and process guidelines to provide consistency and completeness.
Lead technical documentation efforts with a small number of technical writers
in an environment with defined stakeholders and established processes.
How You'll Work.
Team & Collaboration
Collaborate with key stakeholders and subject matter experts to understand and identify requirements and customer needs.; Teamwork; Respectful; Collaborative; Inclusive; Support each other
Communication Scope
Excellent communication and collaboration skills
Process & Methodology
Lead technical documentation projects, Lead technical documentation efforts with a small number of technical writers, Familiarity with program management methodologies and systems such as Agile and JIRA
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