ServiceNow
Tech / AI / Software
AreaVP,SolutionConsulting-Canada
Neural analysis suggests this role is
optimal for not-applicable candidates.
“Area VP, Solution Consulting - Canada at ServiceNow. Skills: AI Strategy & Thought Leadership, Organizational Leadership, Customer Engagement & Pipeline Impact, Enablement & Innovation, Performance & Operational Excellence. Define and execute the AI-native SC vision for Canada. Champion Now Assist, AI Agents, and AI Control Tower in every customer engagement”
What You'll Achieve.
accountability for team attainment, capacity, and capability development.; align SC strategy with regional pipeline and revenue objectives.; Drive new logo acquisition through compelling AI platform demonstrations across ITSM, HRSD, CSM, and Field Service Management, anchored in real customer outcomes.; Partner with sales leadership to build and qualify pipeline, leveraging AI hero plays, industry-specific use cases, and competitive displacement strategies.; advance deals and deepen customer confidence in the Now Platform.; Define and track SC team KPIs including pipeline contribution, new logo SC coverage, AI product attachment rates, and SC-influenced revenue.; demonstrate SC team impact on regional outcomes.
Industry & Context.
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
What They're Looking For.
Must Have
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving., 10+ years of progressive experience in solution consulting, presales, or enterprise technology leadership roles., Demonstrated success leading SC or presales teams at scale, with accountability for revenue contribution and team development., Deep expertise in AI/ML technologies — including generative AI, agentic automation, and AI governance — with the ability to connect AI capabilities to enterprise business outcomes., Proven ability to engage C-suite executives on digital transformation strategy, with ServiceNow, Salesforce, SAP, or comparable enterprise platform experience., Track record of building high-performing, inclusive teams with a coaching and talent development philosophy.
Nice to Have
Experience with ServiceNow platform across two or more product lines (ITSM, HRSD, CSM, ITOM, App Engine, Creator Workflows)., Familiarity with AI competitive landscape including Microsoft 365 Copilot, Salesforce Agentforce, and frontier AI providers (OpenAI, Google, Anthropic)., Experience in the Canadian enterprise market, with knowledge of key verticals including financial services, public sector, healthcare, or manufacturing., Background in SC enablement program design, including onboarding, AI readiness curriculum, or early-career development initiatives.
What You'll Do.
Define and execute the AI-native SC vision for Canada
and AI Control Tower in every customer engagement
Build and scale repeatable AI demonstration frameworks and value narratives
Serve as Canada's executive AI thought leader
and inspire a high-performing team of Solution Consultants across Canada
Build an AI-native SC culture
Implement structured coaching and mentorship frameworks
Partner closely with Area VP Canada and cross-functional leaders
Engage as an executive sponsor on Canada's most strategic accounts and new logo pursuits
Drive new logo acquisition through compelling AI platform demonstrations
Partner with sales leadership to build and qualify pipeline
Oversee the design and delivery of high-impact workshops
and executive briefings
Lead AI readiness programs for the Canada SC organization
Develop and curate AI-specific demo assets
industry accelerators
and competitive battle materials
Monitor ServiceNow product releases
and competitive landscape
Collaborate with WW SC leadership to contribute Canada-driven innovation
and AI adoption insights
Define and track SC team KPIs
Use data and analytics to identify performance gaps
prioritize coaching investments
and demonstrate SC team impact
Ensure all solution consulting engagements meet the highest standards of quality
How You'll Work.
Team & Collaboration
Partner closely with Area VP Canada and cross-functional leaders (Sales, CEG, Partners, Marketing) to align SC strategy with regional pipeline and revenue objectives.; Partner with sales leadership to build and qualify pipeline, leveraging AI hero plays, industry-specific use cases, and competitive displacement strategies.; Collaborate with WW SC leadership to contribute Canada-driven innovation, best practices, and AI adoption insights to the global SC community.; Operates effectively across Sales, CEG, Partners, and Product — driving alignment without authority where needed.
Communication Scope
Executive presence; Credible and compelling with C-suite able to translate technical complexity into business strategy.
Full Job Description
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. What you get to do in this role: AI Strategy & Thought Leadership • Define and execute the AI-native SC vision for Canada, positioning ServiceNow as the enterprise AI platform of choice across public sector, financial services, and commercial markets. • Champion Now Assist, AI Agents, and AI Control Tower in every customer engagement — translating GenAI and agentic automation capabilities into measurable business outcomes. • Build and scale repeatable AI demonstration frameworks and value narratives that differentiate ServiceNow against Microsoft Copilot, Salesforce Agentforce, and frontier AI providers. • Serve as Canada's executive AI thought leader at customer briefings, industry events, and ServiceNow Knowledge — representing the future of intelligent work. Organizational Leadership • Lead, develop, and inspire a high-performing team of Solution Consultants across Canada, with accountability for team attainment, capacity, and capability development. • Build an AI-native SC culture — hiring for AI fluency, establishing AI-first demo standards, and designing onboarding programs that develop consultants who lead with intelligence. • Implement structured coaching and mentorship frameworks that accelerate SC growth, with particular focus on early-career talent through programs such as SC Academy. • Partner closely with Area VP Canada and cross-functional leaders (Sales, CEG, Partner
Applying for this Area VP, Solution Consulting - Canada role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on SmartRecruiters
- SmartRecruiters often includes a video screening step — check camera and mic permissions.
- Link your GitHub or portfolio directly in the profile section for technical roles.
- Applications may be reviewed by AI scoring before reaching a recruiter — use keywords from the job description.
ANONYMOUS · UNFILTERED
What do employees actually say about ServiceNow?
Real rants from real employees. Read before you apply.