Delivery Hero
E-Commerce
AreaSupervisorScanningOperations
“Area Supervisor - Scanning Operations at Delivery Hero. Skills: Scanning operations, Team management, Data analysis. Plan daily scanning schedule. Optimize team routes”
Industry & Context.
Problem-solving
Field visits
What They're Looking For.
Must Have
3+ years supermarkets, pharmacies, FMCG, retail operations, or related field operations, 2+ years managing blue-collar teams and field operations, Advanced Google Sheets and Microsoft Excel, People management, team coaching, scheduling, and performance management experience, On-ground experience handling field operational challenges, Intermediate English communication skills
Nice to Have
Experience in pharmacy and supermarket operations
What You'll Do.
Plan daily scanning schedule
Lead scanners on-ground
Coach scanners on-ground
Supervise scanners on-ground
Build operational trackers
Build operational dashboards
Analyze operational performance
Improve scanning efficiency
Improve scanning accuracy
Improve execution quality
Conduct regular audits
Ensure scanned data accuracy
Ensure content quality
Ensure pricing accuracy
Ensure catalog completeness
Ensure supermarket content accuracy
Ensure pharmacy content accuracy
Manage item maintenance
Coordinate with internal stakeholders
Coordinate with cross-functional teams
Resolve operational issues
Prepare structured reports
Provide insights on team performance
Provide insights on gaps
Provide insights on operational challenges
Provide insights on improvement opportunities
Develop product knowledge
Maintain product knowledge
Support operational projects
Collaborate with other departments
Ensure compliance with scanning schedule
Ensure compliance with quality standards
How You'll Work.
Team & Collaboration
Internal stakeholders; Cross-functional teams
Communication Scope
Reporting; Presentation
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