AreaOperationsSpecialist

When you think of food delivery in the MENA region, we’d be pretty surprised if talabat didn’t pop into your mind first! Since delivering our first order in Kuwait in 2004, we’ve grown quite a lot over the past 17 years. Today, we deliver hundreds of millions of food orders, grocery items and other products per year, to our customers in nine countries throughout the region with more than 3,000+ employees! Our food delivery business works with over 27,000 brands and almost 50,000 branches, while our q-commerce concept, talabat mart, now delivers groceries to customers in Bahrain, Egypt, Jordan, Kuwait, Oman Qatar, and the UAE in 30 minutes or less! We’re looking for a Area Operations Specialist in Jordan to join the team and focus on growing our own Grocery Store “tMart”, which is the region’s first cloud store concept offering 30-minute delivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq! * Supporting the operations manager with full operations end to end (inventory management, pick-pack process, property/asset management, operational standards, expense control, maintenance related, deep-dives and special projects). * Monitoring supervisors by ensuring they are accurately following the inventory management processes, policies and proper execution of inventory management (stock-in and stock-out). Responsible for shrink/expiry control and Quality focus (in terms of inventory no damaged or poor fresh food quality; close to expiry). * Tracking order fulfillment, KPI, staff availability based on operational demands at all times. * Supporting colleagues and working with other teams such as maintenance, PRO, IT, logistics, SSC, marketing teams as and when required . * Problem solves or escalate property management issues with necessary stakeholders * Fully competent on Microsoft office and other store staff tools * Expense Control: Support and advise on potential ways to reduce expen