Amazon Logistica do Brasil

Fulfillment Operations Management, Fulfillment Center, fulfillment ops

AreaManager,ReverseLogisticsOperations

$185–315k ~AI est. Cajamar, Sao Paulo, Brazil FULL TIME
The Brief

“Area Manager, Reverse Logistics Operations at Amazon Logistica do Brasil. Skills: Reverse logistics, Operations management, People leadership. Supervise associates in reverse logistics. Process returned items”

What You'll Achieve.

Meet quality standards; Meet operational metrics; Enhance operational efficiency; Maintain operational continuity

Industry & Context.

Fulfillment Operations Management, Fulfillment Center, fulfillment ops
Problems you'll solve

Problem solving; Data-driven decision making

Eligibility Requirements

Rotating day and night shifts, 12-hour shift schedules, Work weekends, Work holidays, Warehouse environment, Varying temperatures

What They're Looking For.

Must Have

High school diploma, Experience in distribution center, Experience in logistics, Experience in manufacturing, Work flexible schedule, Speak Portuguese fluently, Write Portuguese fluently, Read Portuguese fluently

Nice to Have

Knowledge of Microsoft Office, Experience in Business English, Experience in people management, Experience in team development

What You'll Do.

Supervise associates in reverse logistics

Process returned items

Process vendor returns

Process asset recovery

Execute RMA processing

Execute failure analysis

Execute vendor management

Meet quality standards

Meet operational metrics

Lead by example on floor

Ensure timely processing

Identify priorities using data

Identify improvements to tools

Identify improvements to procedures

Identify improvements to workflows

Enhance operational efficiency

Manage operational problems

Conduct team meetings

Conduct daily huddles

Conduct shift briefings

Communicate priorities

Communicate performance

Provide on-the-job training

Support hiring activities

Onboard new team members

Ensure safety compliance

Ensure quality compliance

Ensure operational procedure compliance

Facilitate shift handoffs

Maintain operational continuity

Use data to drive decisions

Develop team capabilities

How You'll Work.

Team & Collaboration

Cross-functional teams

Communication Scope

Business English skills

Free ATS check

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