Servicios Comerciales Amazon Mexico
Fulfillment Operations Management, Fulfillment Center, fulfillment ops
AreaManager,IXDOperations
Neural analysis suggests this role is
optimal for Manager candidates.
“Area Manager, IXD Operations at Servicios Comerciales Amazon Mexico. Skills: Operations management, Process optimization, Team leadership. Lead multiple departments/areas of hourly associates. Drive strategic initiatives”
What You'll Achieve.
Ensure highest levels of safety; Ensure highest levels of quality; Ensure highest levels of attendance; Ensure highest levels of performance; Maintain service level agreements; Meet delivery expectations; Ensure inventory efficiently processed; Ensure inventory efficiently distributed; Enhance operational efficiency
Industry & Context.
Problem-solving sessions; Root cause analysis
Lift up to 49 pounds, Frequently push, pull, squat, bend, reach, Stand/walk up to 12 hours, Work in noisy environment, Work in variable temperatures, Work in variable weather, Continuously climb and descend stairs
What They're Looking For.
Must Have
2+ years employee management, 2+ years performance management, Speak, write, read English fluently, Work flexible schedule/shift/work area, Work weekends, nights, and/or holidays
Nice to Have
1+ years performance metrics experience, 1+ years process improvement experience, 1+ years lean techniques experience
What You'll Do.
Lead multiple departments/areas of hourly associates
Drive strategic initiatives
Implement innovative solutions
Analyze complex data and metrics
Drive continuous improvement projects
Manage customer delivery promise
Ensure standardization across operations
Build partnerships with support teams
Maintain partnerships with support teams
Develop long-term strategies
Execute long-term strategies
Create performance management tools
Maintain performance management tools
Review cross-departmental metrics and KPIs
Align safety priorities
Align operational strategies
Identify process improvement opportunities
Ensure standardization
Drive problem-solving sessions
Address systemic issues
Develop process improvements
Implement process improvements
Optimize productivity
Lead critical projects
How You'll Work.
Team & Collaboration
Partnerships with support teams; Cross-departmental metrics review
Full Job Description
Our MXCF Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for seasoned, customer-focused leaders who want to join our team as an Area Manager at our new Inbound Cross Dock (IXD) - the first of its kind in Mexico. This state-of-the-art facility represents a significant milestone in Amazon's expansion in Latin America, featuring new processes and innovative cross-docking solutions. In this role, you will lead multiple teams of hourly workforce and will be responsible for developing and coaching other managers while ensuring the highest levels of safety, quality, attendance, and performance across operations. You will drive strategic initiatives and optimize processes while maintaining service level agreements and delivery expectations. Your scope includes ensuring inventory is efficiently processed and distributed from vendors to our Fulfillment Centers (FCs) at the right time and in the right quantities, supporting the broader Amazon fulfillment network and ultimately enabling timely customer deliveries. You will also be responsible for implementing new technologies and processes to enhance operational efficiency. Key job responsibilities - Lead multiple departments/areas of hourly associates through effective coaching, mentoring, and performance management. - Drive strategic initiatives and implement innovative solutions to improve operational efficiency across multiple areas/shifts. - Analyze complex data and metrics to identify trends, develop action plans, and drive continuous improvement projects that impact multiple departments. - Manage safety, quality, productivity, and customer delivery promise at a broader scope while ensuring standardization across operations. - Build and maintain strong partnerships with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop and execute long-term strategies. - Create and maintain performance management tools t
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