Amazon.com Services LLC

Fulfillment Operations Management, Fulfillment Center, fulfillment ops

AreaManagerII

$73–91k Victorville, California, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“Area Manager II at Amazon.com Services LLC. Skills: Process management, Performance management, Continuous improvement. Create a culture of safety. Oversee a culture of safety”

What You'll Achieve.

Meet customer demand; Keep operations safe; Keep operations efficient; Keep operations high quality; Drive productivity

Industry & Context.

Fulfillment Operations Management, Fulfillment Center, fulfillment ops
Problems you'll solve

Root cause analysis

Eligibility Requirements

Work safely and cooperatively, Adhere to standards of excellence, Communicate effectively and respectfully, Follow federal, state, and local laws, Follow Company policies, Exercise sound judgment, Manage stress, Exhibit trustworthiness, Exhibit professionalism, Safeguard business operations, Safeguard Company reputation

What They're Looking For.

Must Have

2+ years employee management, 2+ years performance management, Bachelor's degree or equivalent, 2+ years Amazon experience, Work flexible schedule/shift/work area, Work weekends, nights, and/or holidays

Nice to Have

1+ years performance metrics experience, 1+ years process improvement experience, 1+ years lean techniques experience

What You'll Do.

Create a culture of safety

Oversee a culture of safety

Drive a culture of safety

Create a culture of wellbeing

Oversee a culture of wellbeing

Drive a culture of wellbeing

Analyze changes for quality

Implement changes for quality

Analyze changes for productivity

Implement changes for productivity

Oversee projects to streamline processes

Oversee projects to optimize productivity

Oversee projects to increase quality

Analyze shift performance

Put in place actions to improve operational excellence

Work collaboratively with colleagues

Standardize shift practices

How You'll Work.

Team & Collaboration

Management-level colleagues

Process & Methodology

Process improvement

Full Job Description

Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. As an Area Manager, you’ll make sure your site is running as smoothly as it should so that we can meet customer demand. You will be leading a team that helps keep our operations safe, efficient, and of a high quality and taking on a number of projects across our network to drive productivity. Key job responsibilities Key job responsibilities - Create, oversee, and drive a culture of safety and wellbeing. - Analyse and implement changes to keep quality and productivity at a consistently high level. - Oversee projects to streamline processes, optimise productivity and increase quality of service for customers within your area of responsibility. - Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence. - Work collaboratively with management-level colleagues to standardise shift practices. Basic Qualifications: - 2+ years of employee and performance management experience - Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications: - 1+ years of performance metrics, process improvement or lean techniques experience Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adv

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