Amazon.com Services LLC
Fulfillment Operations Management, Fulfillment Center, fulfillment ops
AreaManagerII
“Area Manager II at Amazon.com Services LLC. Skills: Employee management, Performance management, Process improvement. Support hourly workforce. Mentor hourly workforce”
What You'll Achieve.
Maintain highest safety levels; Maintain highest quality levels; Maintain highest attendance levels; Maintain highest performance levels; Ensure customer orders delivered on time; Ensure customer orders delivered to right location
Industry & Context.
Work flexible schedule, Work flexible shift, Work flexible work area, Work weekends, Work nights, Work holidays, Lift up to 49 pounds, Frequently push, Frequently pull, Frequently squat, Frequently bend, Frequently reach, Stand up to 12 hours, Walk up to 12 hours, Work in loud environment, Work in variable temperatures, Work in variable weather, Climb stairs, Descend stairs
What They're Looking For.
Must Have
2+ years employee management, 2+ years performance management, Bachelor's degree or equivalent, 2+ years Amazon experience
Nice to Have
1+ years performance metrics experience, 1+ years process improvement experience, 1+ years lean techniques experience, Experience managing 20+ employees, Experience with process improvements, Experience with Lean process, Experience with Kaizen, Experience with Six Sigma, Excellent customer service skills, Excellent communication skills, Excellent interpersonal skills, Master's degree in Engineering, Master's degree in Operations, Master's degree in Supply Chain/Logistics, Industry experience in retail, Industry experience in F&B, Industry experience in military, Industry experience in manufacturing, Industry experience in automotive, Industry experience in biotech, Industry experience in electronics, Industry experience in energy, Industry experience in instrumentation, Industry experience in machinery, Industry experience in defense/aerospace, Industry experience in medical, Industry experience in cosmetics, Industry experience in production, Industry experience in distribution
What You'll Do.
Support hourly workforce
Mentor hourly workforce
Motivate hourly workforce
Manage customer delivery promises
Collaborate with support teams
Develop plans for business objectives
Stand/walk for 12 hours
Work in loud environment
Work in variable temperatures
Work in variable weather
Climb and descend stairs
How You'll Work.
Team & Collaboration
Collaborate with Safety; Collaborate with Engineering; Collaborate with Loss Prevention; Collaborate with Quality Assurance; Collaborate with Human Resources
Communication Scope
Customer service
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