Amazon.com Services LLC
Fulfillment Operations Management, Fulfillment Center, fulfillment ops
AreaManagerII
“Area Manager II at Amazon.com Services LLC. Skills: Employee management, Performance management, Process improvement. Support hourly workforce. Mentor hourly workforce”
What You'll Achieve.
Maintain highest safety levels; Maintain highest quality levels; Maintain highest attendance levels; Maintain highest performance levels; Maintain customer expectations; Ensure orders delivered on time; Ensure orders delivered to right location
Industry & Context.
Lift up to 49 pounds, Frequently push, Frequently pull, Frequently squat, Frequently bend, Frequently reach, Stand for 12 hours, Walk for 12 hours, Work in noisy environment, Work in variable temperatures, Work in variable weather, Climb stairs, Descend stairs
What They're Looking For.
Must Have
2+ years employee management, 2+ years performance management, Bachelor's degree or equivalent, 2+ years Amazon experience, Work flexible schedule
Nice to Have
1+ years performance metrics experience, 1+ years process improvement experience, 1+ years lean techniques experience, Experience managing 20+ employees, Experience with process improvements, Lean process experience, Kaizen experience, Six Sigma experience, Excellent customer service skills, Excellent communication skills, Excellent interpersonal skills, Master's degree in Engineering, Master's degree in Operations, Master's degree in Supply Chain/Logistics, Industry experience retail, Industry experience F&B, Industry experience military, Industry experience manufacturing, Industry experience automotive, Industry experience biotech, Industry experience electronics, Industry experience energy, Industry experience instrumentation, Industry experience machinery, Industry experience defense/aerospace, Industry experience medical, Industry experience cosmetics, Industry experience production, Industry experience distribution
What You'll Do.
Support hourly workforce
Mentor hourly workforce
Motivate hourly workforce
Manage customer delivery promises
Collaborate with support teams
Develop plans to meet business objectives
Work in noisy environment
Work in variable temperatures
Work in variable weather
How You'll Work.
Team & Collaboration
Collaborate with Safety; Collaborate with Engineering; Collaborate with Loss Prevention; Collaborate with Quality Assurance; Collaborate with Human Resources
Communication Scope
Customer service
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