Amazon.com Services LLC
Fulfillment Operations Management, Fulfillment Center, fulfillment ops
AreaManagerII
“Area Manager II at Amazon.com Services LLC. Skills: Process improvement, Lean techniques, Performance management. Support hourly workforce. Mentor hourly workforce”
What You'll Achieve.
Maintain highest safety levels; Maintain highest quality levels; Maintain highest attendance levels; Maintain highest performance levels; Meet customer expectations; Ensure timely delivery
Industry & Context.
Lift up to 49 pounds, Frequently push, Frequently pull, Frequently squat, Frequently bend, Frequently reach, Stand for 12 hours, Walk for 12 hours, Work in noisy environment, Work in variable temperatures, Work in variable weather, Climb stairs, Descend stairs
What They're Looking For.
Must Have
2+ years employee management, 2+ years performance management, Bachelor's degree or equivalent, 2+ years Amazon experience, Work flexible schedule
Nice to Have
1+ years performance metrics, 1+ years process improvement, 1+ years lean techniques, Experience managing 20+ employees, Experience with process improvements, Lean process experience, Kaizen experience, Six Sigma experience, Excellent customer service skills, Excellent communication skills, Excellent interpersonal skills, Bachelor's degree in Engineering, Bachelor's degree in Operations, Bachelor's degree in Supply Chain/Logistics, Master's degree in Engineering, Master's degree in Operations, Master's degree in Supply Chain/Logistics, Industry experience
What You'll Do.
Support hourly workforce
Mentor hourly workforce
Motivate hourly workforce
Manage customer delivery
Collaborate with support teams
Develop plans for business objectives
Work in noisy environment
Work in variable temperatures
Work in variable weather
How You'll Work.
Team & Collaboration
Collaborate with support teams; Safety team collaboration; Engineering team collaboration; Loss Prevention collaboration; Quality Assurance collaboration; Human Resources collaboration
Communication Scope
Customer service
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