Amazon.com Services LLC

Fulfillment Operations Management, Fulfillment Center, fulfillment ops

AreaManagerII

$61–100k Joliet, Illinois, United States FULL TIME
The Brief

“Area Manager II at Amazon.com Services LLC. Skills: Employee management, Performance management, Process improvement. Support hourly workforce. Mentor hourly workforce”

What You'll Achieve.

Maintain highest safety levels; Maintain highest quality levels; Maintain highest attendance levels; Maintain highest performance levels; Ensure customer orders delivered on time; Ensure customer orders delivered to right location

Industry & Context.

Fulfillment Operations Management, Fulfillment Center, fulfillment ops
Eligibility Requirements

Lift up to 49 pounds, Frequently push, pull, squat, bend, reach, Stand/walk for up to 12 hours, Work in noisy environment, Work in variable temperatures, Climb and descend stairs

What They're Looking For.

Must Have

2+ years employee management, 2+ years performance management, Bachelor's degree or equivalent, 2+ years Amazon experience, Work flexible schedule/shift/work area, Lift up to 49 pounds, Frequently push, pull, squat, bend, reach, Stand/walk for up to 12 hours, Work in noisy environment, Work in variable temperatures, Climb and descend stairs

Nice to Have

1+ years performance metrics experience, 1+ years process improvement experience, 1+ years lean techniques experience, Manage team of 20+ employees, Experience with process improvements, Lean process experience, Kaizen experience, Six Sigma experience, Excellent customer service skills, Excellent communication skills, Excellent interpersonal skills, Master's degree in Engineering, Master's degree in Operations, Master's degree in Supply Chain/Logistics, Master's degree in related field, Industry experience

What You'll Do.

Support hourly workforce

Mentor hourly workforce

Motivate hourly workforce

Manage customer delivery promises

Collaborate with support teams

Develop plans to meet business objectives

How You'll Work.

Team & Collaboration

Collaborate with support teams; Safety team collaboration; Engineering team collaboration; Loss Prevention collaboration; Quality Assurance collaboration; Human Resources collaboration

Communication Scope

Customer service; Communication; Interpersonal skills

Free ATS check

Applying for this Area Manager II role?

Most applicants get filtered before a human reads their resume. See if yours makes the cut.

ANONYMOUS · UNFILTERED

What do employees actually say about Amazon.com Services LLC?

Real rants from real employees. Read before you apply.

Read Company Rants →