Amazon.com Services LLC
Fulfillment Operations Management, Fulfillment Center, fulfillment ops
AreaManagerII
“Area Manager II at Amazon.com Services LLC. Skills: Operations management, Team leadership, Process improvement. Support hourly workforce. Mentor hourly workforce”
What You'll Achieve.
Maintain highest safety levels; Maintain highest quality levels; Maintain highest attendance levels; Maintain highest performance levels; Ensure customer orders delivered on time; Ensure customer orders delivered to right location
Industry & Context.
Lift up to 49 pounds, Frequently push, pull, squat, bend, reach, Stand/walk for up to 12 hours, Work in noisy environment, Work in variable temperatures/weather, Climb stairs
What They're Looking For.
Must Have
2+ years employee management, 2+ years performance management, Bachelor's degree or equivalent, 2+ years Amazon experience, Work flexible schedule/shift/work area, Lift up to 49 pounds, Frequently push, pull, squat, bend, reach, Stand/walk for up to 12 hours, Work in noisy environment, Work in variable temperatures/weather
Nice to Have
1+ years performance metrics experience, 1+ years process improvement experience, 1+ years lean techniques experience, Experience managing 20+ employees, Experience with Lean process, Experience with Kaizen, Experience with Six Sigma, Excellent customer service skills, Excellent communication skills, Excellent interpersonal skills, Master's degree in Engineering, Master's degree in Operations, Master's degree in Supply Chain/Logistics, Industry experience in retail, Industry experience in F&B, Industry experience in military, Industry experience in manufacturing, Industry experience in automotive, Industry experience in biotech, Industry experience in electronics, Industry experience in energy, Industry experience in instrumentation, Industry experience in machinery, Industry experience in defense/aerospace, Industry experience in medical, Industry experience in cosmetics, Industry experience in production, Industry experience in distribution
What You'll Do.
Support hourly workforce
Mentor hourly workforce
Motivate hourly workforce
Manage customer delivery promises
Collaborate with support teams
Develop plans for business objectives
How You'll Work.
Team & Collaboration
Collaborate with support teams; Safety team collaboration; Engineering team collaboration; Loss Prevention collaboration; Quality Assurance collaboration; Human Resources collaboration
Communication Scope
Customer service
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