Amazon.com Services LLC

Fulfillment Operations Management, Fulfillment Center, fulfillment ops

AreaManagerII

$70–91k Conklin, New York, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“Area Manager II at Amazon.com Services LLC. Skills: Process management, Cross-functional coordination, Vendor management, Stakeholder management, Operational metrics, Resource planning, Continuous improvement. Support hourly workforce. Mentor hourly workforce”

What You'll Achieve.

Maintain highest safety levels; Maintain highest quality levels; Maintain highest attendance levels; Maintain highest performance levels; Ensure customer orders delivered on time; Ensure customer orders delivered to right location

Industry & Context.

Fulfillment Operations Management, Fulfillment Center, fulfillment ops
Eligibility Requirements

In-role training, Training 50+ miles away, Lift up to 49 pounds, Frequently push, Frequently pull, Frequently squat, Frequently bend, Frequently reach, Stand for 12 hours, Walk for 12 hours, Work in variable noise level, Work in variable temperatures, Work in variable weather, Climb stairs, Descend stairs, Work flexible schedule, Work weekends, Work overnight shifts

What They're Looking For.

Must Have

2+ years employee management, 2+ years performance management, Bachelor's degree or equivalent, 2+ years Amazon experience

Nice to Have

1+ years performance metrics experience, 1+ years process improvement experience, 1+ years lean techniques experience, Experience managing 20+ employees, Experience with process improvements, Lean process experience, Kaizen experience, Six Sigma experience, Bachelor's degree in Engineering, Bachelor's degree in Operations, Bachelor's degree in Supply Chain/Logistics, Master's degree in Engineering, Master's degree in Operations, Master's degree in Supply Chain/Logistics, Industry experience in retail, Industry experience in F&B, Industry experience in military, Industry experience in manufacturing, Industry experience in automotive, Industry experience in biotech, Industry experience in electronics, Industry experience in energy, Industry experience in instrumentation, Industry experience in machinery, Industry experience in defense/aerospace, Industry experience in medical, Industry experience in cosmetics, Industry experience in production, Industry experience in distribution

What You'll Do.

Support hourly workforce

Mentor hourly workforce

Motivate hourly workforce

Manage customer delivery promises

Collaborate with support teams

Develop plans for business objectives

Work in variable noise level

Work in variable temperatures

Work in variable weather

Work flexible schedule

Work overnight shifts

How You'll Work.

Team & Collaboration

Collaborate with support teams

Full Job Description

This position is based in Binghamton, NY. This position requires in-role training at an operating site which will be up to 7+ weeks in duration. This training will be located 50+ miles away from the home site location. All travel accommodations for training will be booked and paid for by Amazon. Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location. Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer. Key job responsibilities - Support, mentor, and motivate your hourly workforce - Manage safety, quality, productivity, and customer delivery promises - Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives - Lift up to 49 pounds and frequently push, pull, squat, bend, and reach - Stand/walk for up to 12 hours during shifts - Work in an environment where the noise level varies and can be loud - Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments) - Continuously climb and descend stairs (applies to sites with stairs) - Work a flexible schedule (weekends and/or overnight shifts) O

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