Amazon Canada Fulfillment Services, ULC
Fulfillment Operations Management, Fulfillment Center, fulfillment ops
AreaManagerII
“Area Manager II at Amazon Canada Fulfillment Services, ULC. Skills: Operations management, Team leadership, Process improvement. Support hourly workforce. Mentor hourly workforce”
What You'll Achieve.
Maintain highest safety levels; Maintain highest quality levels; Maintain highest attendance levels; Maintain highest performance levels; Ensure customer orders delivered on time; Impact millions of customer orders; Maintain high engagement standards; Maintain high productivity standards
Industry & Context.
Root cause analysis; Data-driven decision making
Lift up to 49 pounds, Frequently push, pull, squat, bend, reach, Stand/walk up to 12 hours, Work in loud environment, Work in variable temperatures, Work in weather, Climb and descend stairs
What They're Looking For.
Must Have
2+ years employee management, 2+ years performance management, Bachelor's degree or equivalent, 2+ years Amazon experience
Nice to Have
1+ years performance metrics, 1+ years process improvement, 1+ years lean techniques, Experience managing large teams, Experience with process improvements, Lean Six Sigma experience, Kaizen experience, Bachelor's in Engineering, Bachelor's in Operations, Bachelor's in Supply Chain/Logistics, Experience in shipping/logistics, Experience in distribution centers, Experience in manufacturing, Experience in hospitality, Experience in healthcare, Experience in retail, Experience in customer-facing environments, Experience in customer-service environments
What You'll Do.
Support hourly workforce
Mentor hourly workforce
Motivate hourly workforce
Manage customer delivery promises
Develop plans to meet business objectives
Drive operational improvements
Conduct planning sessions
Coach through operational challenges
Develop leadership capabilities
Partner cross-functionally
Implement scalable process improvements
Diagnose root causes of performance gaps
Facilitate alignment meetings
Make data-driven decisions
Review department-wide metrics
How You'll Work.
Team & Collaboration
Collaborate with support teams; Partner with Quality; Partner with HR; Partner with Safety; Align with senior leadership
Applying for this Area Manager II role?
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