Amazon Canada Fulfillment Services, ULC
Administrative Support, Fulfillment Center, fulfillment ops
AreaManagerII
Neural analysis suggests this role is
optimal for Manager candidates.
“Area Manager II at Amazon Canada Fulfillment Services, ULC. Skills: Operations management, Team leadership, Process improvement. Support hourly workforce. Mentor hourly workforce”
What You'll Achieve.
Maintain highest safety levels; Maintain highest quality levels; Maintain highest attendance levels; Maintain highest performance levels; Ensure customer orders delivered on time; Ensure customer orders delivered to right location; Impact millions of customer orders; Maintain high engagement levels; Maintain high safety standards; Maintain high quality standards; Maintain high productivity standards
Industry & Context.
Root cause analysis; Data-driven decision making
Lift up to 49 pounds, Frequently push, pull, squat, bend, reach, Stand/walk for 12 hours, Work in loud environment, Work in variable temperatures, Work in variable weather, Climb and descend stairs, Work flexible schedule/shift/work area, Work weekends, nights, and/or holidays
What They're Looking For.
Must Have
2+ years employee management, 2+ years performance management, Bachelor's degree or equivalent, 2+ years Amazon experience
Nice to Have
1+ years performance metrics experience, 1+ years process improvement experience, 1+ years lean techniques experience, Experience managing large teams (50+), Experience with process improvements, Experience in shipping/logistics, Experience in distribution centers, Experience in manufacturing environments, Experience in hospitality, Experience in healthcare, Experience in retail, Experience in customer-facing environments, Experience in customer-service environments, Bachelor's in Engineering, Bachelor's in Operations, Bachelor's in Supply Chain/Logistics
What You'll Do.
Support hourly workforce
Mentor hourly workforce
Motivate hourly workforce
Manage customer delivery promises
Collaborate with support teams
Develop plans for business objectives
Drive operational improvements
Conduct planning sessions
Coach through operational challenges
Develop leadership capabilities
Partner cross-functionally with teams
Implement scalable process improvements
Diagnose root causes of performance gaps
Facilitate alignment meetings
Make data-driven decisions
Review department-wide metrics
How You'll Work.
Team & Collaboration
Collaborate with support teams; Partner cross-functionally; Alignment meetings with senior leadership
Full Job Description
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location. Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer. Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings. Key job responsibilities - Support, mentor, and motivate your hourly workforce - Manage safety, quality, productivity, and customer delivery promises - Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives - Lift up to 49 pounds and frequently push, pull, squat, bend, and reach - Stand/walk for up to 12 hours during shifts - Work in an environment where the noise level varies and can be loud - Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments) - Continuously climb and descend stairs (applies to sites with stairs) A day in the life As an Area Manager II at an Amazon fulfillment center, you'll act as a strategic leader overseeing upto 80 associates while dri
Applying for this Area Manager II role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
ANONYMOUS · UNFILTERED
What do employees actually say about Amazon Canada Fulfillment Services, ULC?
Real rants from real employees. Read before you apply.