Amazon Canada Fulfillment Services, ULC
Administrative Support, Fulfillment Center, fulfillment ops
AreaManagerII
“Area Manager II at Amazon Canada Fulfillment Services, ULC. Skills: Operations management, Team leadership, Process improvement. Support hourly workforce. Mentor hourly workforce”
What You'll Achieve.
Maintain highest safety levels; Maintain highest quality levels; Maintain highest attendance levels; Maintain highest performance levels; Ensure customer orders delivered on time; Ensure customer orders delivered to right location; Impact millions of customer orders; Maintain high engagement levels; Maintain high safety standards; Maintain high quality standards; Maintain high productivity standards
Industry & Context.
Root cause analysis; Data-driven decision making
Lift up to 49 pounds, Frequently push, pull, squat, bend, reach, Stand/walk for 12 hours, Work in loud environment, Work in variable temperatures, Work in variable weather, Climb and descend stairs, Work flexible schedule/shift/work area, Work weekends, nights, and/or holidays
What They're Looking For.
Must Have
2+ years employee management, 2+ years performance management, Bachelor's degree or equivalent, 2+ years Amazon experience
Nice to Have
1+ years performance metrics experience, 1+ years process improvement experience, 1+ years lean techniques experience, Experience managing large teams (50+), Experience with process improvements, Experience in shipping/logistics, Experience in distribution centers, Experience in manufacturing environments, Experience in hospitality, Experience in healthcare, Experience in retail, Experience in customer-facing environments, Experience in customer-service environments, Bachelor's in Engineering, Bachelor's in Operations, Bachelor's in Supply Chain/Logistics
What You'll Do.
Support hourly workforce
Mentor hourly workforce
Motivate hourly workforce
Manage customer delivery promises
Collaborate with support teams
Develop plans for business objectives
Drive operational improvements
Conduct planning sessions
Coach through operational challenges
Develop leadership capabilities
Partner cross-functionally with teams
Implement scalable process improvements
Diagnose root causes of performance gaps
Facilitate alignment meetings
Make data-driven decisions
Review department-wide metrics
How You'll Work.
Team & Collaboration
Collaborate with support teams; Partner cross-functionally; Alignment meetings with senior leadership
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