Amazon Canada Fulfillment Services, ULC
Fulfillment Operations Management, Fulfillment Center, fulfillment ops
AreaManagerII
“Area Manager II at Amazon Canada Fulfillment Services, ULC. Skills: Employee management, Performance management, Process improvement. Support hourly workforce. Mentor hourly workforce”
What You'll Achieve.
Maintain highest safety levels; Maintain highest quality levels; Maintain highest attendance levels; Maintain highest performance levels; Ensure customer orders delivered on time; Ensure customer orders delivered to right location; Impact millions of customer orders; Maintain high engagement standards; Maintain high safety standards; Maintain high quality standards; Maintain high productivity standards
Industry & Context.
Root cause analysis; Data-driven decision making
Work flexible schedule, Work flexible shift, Work flexible work area, Work weekends, Work nights, Work holidays
What They're Looking For.
Must Have
2+ years employee management, 2+ years performance management, Bachelor's degree or equivalent, 2+ years Amazon experience, Lift up to 49 pounds, Frequently push, pull, squat, bend, reach, Stand/walk for 12 hours, Work in loud environment, Work in variable temperatures, Climb and descend stairs
Nice to Have
1+ years performance metrics experience, 1+ years process improvement experience, 1+ years lean techniques experience, Experience managing large teams, Experience with process improvements, Experience using customer service skills, Experience using communication skills, Experience using interpersonal skills, Bachelor's in Engineering, Bachelor's in Operations, Bachelor's in Supply Chain/Logistics, Experience in shipping/logistics, Experience in distribution centers, Experience in manufacturing environments, Experience in hospitality, Experience in healthcare, Experience in retail, Experience in customer-facing environments, Experience in customer-service environments
What You'll Do.
Support hourly workforce
Mentor hourly workforce
Motivate hourly workforce
Manage customer delivery promises
Collaborate with support teams
Develop plans for business objectives
Oversee up to 80 associates
Drive department operational improvements
Conduct planning sessions
Coach through operational challenges
Develop leadership capabilities
Partner cross-functionally with teams
Implement scalable process improvements
Diagnose root causes of performance gaps
Facilitate alignment meetings
Make data-driven decisions
Review department-wide metrics
Plan initiatives impacting customer orders
How You'll Work.
Team & Collaboration
Collaborate with support teams; Partner cross-functionally
Applying for this Area Manager II role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
ANONYMOUS · UNFILTERED
What do employees actually say about Amazon Canada Fulfillment Services, ULC?
Real rants from real employees. Read before you apply.