Amazon.com Services LLC

Fulfillment Operations Management, Fulfillment Center, fulfillment ops

AreaManager,HSV2

$70–91k Madison, Alabama, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“Area Manager, HSV2 at Amazon.com Services LLC. Skills: Process management, Team leadership, Operational metrics. Support team. Mentor team”

What You'll Achieve.

Deliver millions of packages; Ensure customer orders are delivered at the right time; Ensure customer orders are delivered to the right location

Industry & Context.

Fulfillment Operations Management, Fulfillment Center, fulfillment ops
Eligibility Requirements

Lift up to 49 pounds, Stand and walk during shifts, Shifts lasting up to 12 hours, Push, pull, squat, bend, and reach, Continuously climb and descend stairs, Work in variable noise level, Work in variable temperatures, Work in variable weather, Work a flexible schedule, Work weekends, Work overnight shifts

What They're Looking For.

Must Have

2+ years of employee and performance management experience, Bachelor's degree or equivalent, 2+ years of Amazon (blue badge/FTE) experience

Nice to Have

1+ years of performance metrics, process improvement or lean techniques experience

What You'll Do.

Manage customer delivery promises

Collaborate with support teams

Develop plans to meet business objectives

Engage team during shifts

Maintain safety levels

Maintain quality levels

Maintain attendance levels

Maintain performance levels

Maintain customer expectations

Ensure customer orders are delivered

How You'll Work.

Team & Collaboration

Support teams; Safety; Ops Integration; Loss Prevention; Human Resources

Full Job Description

Our Worldwide Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly employees and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key part in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location. Key job responsibilities - Support, mentor, and motivate your team - Manage safety, quality, productivity, and customer delivery promises - Collaborate with all support teams including Safety, Ops Integration, Loss Prevention and Human Resources to develop plans to meet business objectives - Lift up to 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, as well as continuously climb and descend stairs - Work in an environment where the noise level varies and is subject to variable temperatures and weather - Work a flexible schedule (weekends and/or overnight shifts) Basic Qualifications: - 2+ years of employee and performance management experience - Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications: - 1+ years of performance metrics, process improvement or lean techniques experience Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit

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