AreaManager

We are seeking a dynamic Area Manager to spearhead an exciting pilot project launching two pastry retail locations within Berlin shopping malls. This is a unique hybrid role combining strategic management (50%) with hands-on retail operations (50%), perfect for an entrepreneurial leader who thrives on building something from the ground up. As the on-site operations leader, you'll be the face of the brand while reporting directly to the Italian headquarters. This isn't just a management position – you'll be working alongside your team on the sales floor, ensuring exceptional customer service while simultaneously overseeing all operational aspects of the business. The successful candidate will play a pivotal role in proving this retail concept, with the ultimate goal of scaling across Berlin, Germany, and neighbouring countries. This is your opportunity to join an ambitious expansion project from day one and become a key leader in building a major European franchise chain. ### **Key Responsibilities** * **Retail Operations:** Work directly on sales floor serving customers (~50% of time) * **Team Leadership:** Recruit, hire, train, and schedule sales staff * **Logistics Management:** Coordinate product supply and handle deliveries when required * **Quality Control:** Monitor service standards and manage customer feedback * **Financial Oversight:** Control operational costs and budget management * **Reporting:** Prepare performance reports for Italian headquarters * **Growth Planning:** Develop strategies for future Berlin-area expansion **Requirements** **Essential:** * Proven experience in retail or food service with both hands-on operational work and team management * Excellent English language skills for headquarters communication * Strong problem-solving abilities with autonomous working style and proactive initiative * Valid B driver's license * Entrepreneurial mindset with willingness to perform all tasks from sales to logistics * Ability to work flexibly, includ