DCK
Retail
AreaManager
“Area Manager at DCK. Skills: Sales generation, Team development, Operational excellence. Drive sales through high visual merchandising. Drive sales through high operational standards”
What You'll Achieve.
Achieve high standards; Achieve process efficiency; Achieve high quality standards; Improve area performance
Industry & Context.
Problem solving
Access to own vehicle, Full driving licence, Monday - Friday role, 7 hours per day
What They're Looking For.
Must Have
Expert in field operations, Supervisory experience, Proven work experience in retail
Nice to Have
Fashion trend aware
What You'll Do.
Drive sales through high visual merchandising
Drive sales through high operational standards
Develop and maintain a capable team
Provide induction coaching and support
Act as first line support
Support and deliver process efficiencies
Support and deliver business improvement opportunities
Line manage Team Leaders
Coach Team Leaders on efficiency
Coach Team Leaders on quality standards
Monitor instore standards
Share best practice amongst TLs
Manage escalated host concerns
Resolve host concerns
Identify TL performance improvement opportunities
Provide coaching to TLs
Escalate TL performance issues
Hold responsibility for induction
Ensure new TLs receive welcome
Support TLs throughout probation
Provide feedback to TLs
Provide targets for improvement
Embed an effective buddy system
Recognise great performance
Celebrate great performance
Work with other Area Managers
Identify trends in learning gaps
Identify trends in development gaps
Escalate learning gaps
Escalate development gaps
Suggest opportunities to drive improvement
Suggest opportunities to drive efficiency
Involve in improvement work
Involve in project work
Support BOMS with delivering field coms
Support BOMS with delivering launches
Support BOMS with delivering initiatives
Obtain meaningful feedback
Embed new ways of working
Identify areas for process improvements
Identify areas for quality improvements
Shape and deliver communication
Shape and deliver training
How You'll Work.
Team & Collaboration
Work with other Area Managers; Work with Central Support Teams; Support BOMS; Work with Operations team
Communication Scope
Delivering training
Process & Methodology
Project management
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