Blank Street
food and beverage
AreaManager
Neural analysis suggests this role is
optimal for Mid candidates.
“Area Manager at Blank Street. Skills: multi-unit operations management, leadership and team development, financial and operational decision-making, new store openings, stakeholder management, continuous improvement. overseeing multiple locations. leading a team of General Managers”
What You'll Achieve.
driving performance; consistency; culture across all stores; successful ramp-up and execution; delivering results; maintaining operational efficiency; deliver exceptional customer service and hospitality; manage operations independently; foster a positive, welcoming workplace; nurture team growth and leadership; keep Blank Street evolving smoothly; maintain top engagement scores; deliver Quality Products; Maintain Operational Excellence; Drive Financial and Customer Success; find growth opportunities; Maintain NPS and Google review scores; grow brand loyalty; Support Business Evolution
Industry & Context.
Excellent problem-solving and decision-making abilities; hands-on approach to tackling operational challenges and delivering results; troubleshoot and solve problems; prioritizing issues based on urgency; solving facility issues quickly
requires regular travel across Boston
What They're Looking For.
Must Have
5+ years experience in retail or hospitality multi-unit operations, with a track record of successfully managing multiple locations, leadership skills, including the ability to lead and develop salaried managers and create a positive, high-performance culture, Experience with new store openings, including managing operational logistics, staffing, and ensuring successful ramp-up and execution, Excellent problem-solving and decision-making abilities, with a hands-on approach to tackling operational challenges and delivering results, Exceptional communication and organizational skills, with the ability to manage multiple locations and stakeholders while maintaining operational efficiency
Nice to Have
Deep knowledge and interest in specialty coffee, hospitality, restaurants or retail
What You'll Do.
overseeing multiple locations
leading a team of General Managers
and culture across all stores
setting high operational standards
fostering a high-performing
coaching General Managers to make sound financial and operational decisions
leading short-term planning and forecasting across labor and inventory
implementing new initiatives
driving adoption of new initiatives
sharing insights to continuously improve operations
creating and managing a positive
engaging work culture
and celebrating the team
filling leadership gaps
time and attendance practices
overseeing labor strategy and budget
collaborating with managers to hire and support hourly hiring
ensuring training quality and team development
addressing performance issues promptly and fairly
partnering with People Team on employee relations
maintaining top engagement scores
hosting market events
holding the team accountable for food and beverage quality
leading by example behind the bar
and presentation of locations
preparing stores for weather
solving facility issues quickly
working with HQ to improve store design
and customer experience
taking ownership of store performance
finding growth opportunities
maintaining NPS and Google review scores
building relationships with local businesses
staying updated on company tools
identifying and addressing performance gaps
sharing best practices and collaborating with other leaders
helping with New Store Openings
piloting new initiatives
acting as a trusted partner for new ideas
supporting marketing and brand collaborations
attending training and department meetings
How You'll Work.
Team & Collaboration
cross-functional coordination; collaboration across departments; partnering with People Team on employee relations; working with HQ to improve store design, maintenance, and customer experience; collaborating with other leaders
Communication Scope
Exceptional communication and organizational skills; Highly effective interpersonal and communication skills
Process & Methodology
managing operational logistics, managing multiple locations, managing multiple priorities in a fast-paced environment, planning and forecasting across labor and inventory, new store openings, piloting new initiatives
Full Job Description
About Blank Street At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. Add a Spark to the Ordinary… The Area Manager role at Blank Street is a key area leadership position, responsible for overseeing multiple locations and leading a team of General Managers. This role drives performance, consistency, and culture across all stores within a defined market by setting high operational standards and stepping in where needed. A core focus is building strong leadership by hiring, developing, and promoting talent while fostering a high-performing, cohesive culture across the area. With a strong grasp of area-level P&L, the Area Manager coaches General Managers to make sound financial and operational decisions. It also leads short-term planning and forecasting across labor and inventory to ensure smooth operations. As the link between HQ and the field, the Area Manager implements new initiatives, drives adoption, and shares insights to continuously improve how we operate. This role requires regular travel across Boston and reports to the Director of Operations. Qualifications: 5+ years experience in retail or hospitality multi-unit operations, with a track record of successfully managing multiple locations. Strong leadership skills, including the ability to lead and develop salaried managers and create a positive, high-performance culture. Experience with new store openings, including managing operational logistics, staffing, and ensuring successful ramp-up and execution. Excellent problem-solving and decision-making abilities, with a hands-on approach
Applying for this Area Manager role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Greenhouse
- Create a Greenhouse profile before applying — it saves time across multiple applications.
- Upload your resume as a PDF; the parser handles it better than Word.
- Answer all knockout questions carefully — wrong answers auto-reject before a human sees you.
- Enable email notifications to track application status in real time.
ANONYMOUS · UNFILTERED
What do employees actually say about Blank Street?
Real rants from real employees. Read before you apply.