ASSPL
Administrative Support, Fulfillment Center, fulfillment ops
AreaManager
“Area Manager at ASSPL. Skills: Process improvement, Operational metrics, Cross-functional coordination, Stakeholder management. Improve existing systems. Improve existing processes”
What You'll Achieve.
Serve customers better; Reduce defects; Drive revenue generating projects; Lead operational process improvement initiatives
Industry & Context.
Analytical skills; Data analysis; Identify trends; Identify bottlenecks
Physical/on-floor role, Work in construction/distribution environment, Noisy environment, Unlit environment, Not airconditioned environment, Access all areas of building, Ascend/descend ladders, Ascend/descend stairs, Ascend/descend gangways, Work in a roster, Work night shifts, Work weekly offs, Willing to relocate
What They're Looking For.
Must Have
1+ years employee management, 1+ years performance management, Bachelor's degree or equivalent, 2+ years Amazon experience, Flexible schedule/shift/work area, Work weekends, nights, and/or holidays
Nice to Have
1+ years performance metrics, 1+ years process improvement, 1+ years lean techniques
What You'll Do.
Improve existing systems
Improve existing processes
Interact with cross functional teams
Recommend improvements
Drive kaizen activities
Ensure operational success
Drive multiple initiatives
Participate in leadership review meetings
Take decisions on site improvement
Ensure implementation of quality best practices
Support hourly workforce
Mentor hourly workforce
Motivate hourly workforce
Manage customer delivery promises
Collaborate with support teams
Develop plans to meet business objectives
Reduce customer/seller service contact
Analyze concession defects
Reduce concession defects
Improve customer experience
Adapt on floor operations knowledge
Run and execute shifts
Track partner performance
Improve partner performance
Address transportation/supply chain issues
Perform market analysis
Perform competitive analysis
Develop operating plans
Monitor operating plans
Pilot operating plans
Identify financial leakage
Prevent financial leakage
Enhance customer returns experience
Drive process improvements
Enhance operational efficiencies
Improve quality metrics
Analyze third party seller order fulfillment
Create mechanisms to improve third party seller order
Improve fulfillment center processes
Improve fulfillment center metrics
Define transportation process
Provide inputs to routing team
Optimize delivery process
Ensure delivery team bandwidth
Manage peak time delivery
Conduct performance appraisals
Mentor station supervisors
Improve delivery process
Attain sustained delivery performance
Identify performance bottlenecks
Implement process control mechanisms
Implement process improvement mechanisms
How You'll Work.
Team & Collaboration
Cross functional teams; Large work groups; Support teams
Communication Scope
Summarize data; Communicate data
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