Amazon Logistica do Brasil
Fulfillment Operations Management, Fulfillment Center, fulfillment ops
AreaManager
“Area Manager at Amazon Logistica do Brasil. Skills: Operations, Team development, Process improvement. Supervise associates in reverse logistics operations. Process returned items”
What You'll Achieve.
Meet quality standards; Meet operational metrics; Enhance operational efficiency; Track throughput; Track quality; Track safety metrics
Industry & Context.
Problem resolution; Data-driven decision making
Rotating day and night shifts, 12-hour shift schedules, Weekends and holidays, Warehouse environment, Varying temperatures
What They're Looking For.
Must Have
High school diploma, Experience in distribution center, logistics, or manufacturing, Work flexible schedule including weekends, nights, and holidays, Speak, write, and read fluently in Portuguese
Nice to Have
Experience in people management, Experience in team development, Knowledge of Microsoft Office, Experience in Business English skills, Experience in managing and developing teams
What You'll Do.
Supervise associates in reverse logistics operations
Process returned items
Process vendor returns
Manage asset recovery operations
Execute RMA processing
Execute failure analysis
Execute vendor management
Meet quality standards
Meet operational metrics
Lead by example on the floor
Make quick decisions to resolve issues
Identify priorities using data
Determine situations requiring deep dives
Determine situations requiring quick resolution
Identify improvements to tools
Identify improvements to procedures
Identify improvements to workflows
Enhance operational efficiency
Manage operational problems
Conduct team meetings
Conduct daily huddles
Conduct shift briefings
Communicate priorities
Communicate performance
Provide on-the-job training
Support hiring activities
Onboard new team members
Ensure compliance with safety protocols
Ensure compliance with quality standards
Ensure compliance with operational procedures
Facilitate shift handoffs
Maintain operational continuity
How You'll Work.
Team & Collaboration
Cross-functional teams; Team development; Team meetings; Shift handoffs
Communication Scope
Shift briefings; Team meetings
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