Amazon.com Services LLC

Fulfillment Operations Management, Fulfillment Center, Logistics

AreaManager

$70–91k Worcester, Massachusetts, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“Area Manager at Amazon.com Services LLC. Skills: Process management, Cross-functional coordination, Vendor management, Stakeholder management. Support hourly workforce. Mentor hourly workforce”

What You'll Achieve.

Maintain highest safety levels; Maintain highest quality levels; Maintain highest attendance levels; Maintain highest performance levels; Meet customer expectations; Ensure timely deliveries; Ensure correct delivery location

Industry & Context.

Fulfillment Operations Management, Fulfillment Center, Logistics
Eligibility Requirements

Lift up to 49 pounds, Frequently push, pull, squat, bend, reach, Stand/walk up to 12 hours, Work in noisy environment, Work in variable temperatures, Work in variable weather, Climb and descend stairs

What They're Looking For.

Must Have

2+ years employee management, 2+ years performance management, Bachelor's degree or equivalent, 2+ years Amazon experience, Valid USA state drivers license

Nice to Have

1+ years performance metrics experience, 1+ years process improvement experience, 1+ years lean techniques experience

What You'll Do.

Support hourly workforce

Mentor hourly workforce

Motivate hourly workforce

Manage customer delivery promises

Collaborate with support teams

Develop plans for business objectives

Stand/walk up to 12 hours

Work in noisy environment

Work in variable temperatures

Work in variable weather

Climb and descend stairs

How You'll Work.

Team & Collaboration

Collaborate with support teams; Collaborate with Safety; Collaborate with Engineering; Collaborate with Loss Prevention; Collaborate with Quality Assurance; Collaborate with Human Resources

Full Job Description

External job description Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location. Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer. Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings. Key job responsibilities Key Responsibilities and Job Elements: Support, mentor, and motivate your hourly workforce Manage safety, quality, productivity, and customer delivery promises Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives Lift up to 49 pounds and frequently push, pull, squat, bend, and reach Stand/walk for up to 12 hours during shifts Work in an environment where the noise level varies and can be loud Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments) Continuously climb and descend stairs (applies to sites with stairs) Basic Qualifications: - 2+ years of employee and performance management experience - Bachelor's d

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