Amazon.com Services LLC
Fulfillment Operations Management, Fulfillment Center, fulfillment ops
AreaManager
Neural analysis suggests this role is
optimal for Manager candidates.
“Area Manager at Amazon.com Services LLC. Skills: Employee management, Performance management, Process improvement. Support team. Mentor team”
What You'll Achieve.
Maintain highest safety levels; Maintain highest quality levels; Maintain highest attendance levels; Maintain highest performance levels; Ensure customer orders delivered on time; Ensure customer orders delivered to right location
Industry & Context.
Lift up to 49 pounds, Stand up to 12 hours, Walk up to 12 hours, Work flexible schedule, Work weekends, Work nights, Work holidays, Work overnight shifts, Work variable temperatures, Work in refrigerated environments
What They're Looking For.
Must Have
2+ years employee management, 2+ years performance management, Bachelor's degree or equivalent, 2+ years Amazon experience
Nice to Have
1+ years performance metrics experience, 1+ years process improvement experience, 1+ years lean techniques experience, Experience managing 20+ employees, Experience with process improvements, Lean process experience, Kaizen experience, Six Sigma experience, Excellent customer service skills, Excellent communication skills, Excellent interpersonal skills, Master's degree in Engineering, Master's degree in Operations, Master's degree in Supply Chain/Logistics, Industry experience in retail, Industry experience in F&B, Industry experience in military, Industry experience in manufacturing, Industry experience in automotive, Industry experience in biotech, Industry experience in electronics, Industry experience in energy, Industry experience in instrumentation, Industry experience in machinery, Industry experience in defense/aerospace, Industry experience in medical, Industry experience in cosmetics, Industry experience in production, Industry experience in distribution
What You'll Do.
Manage customer delivery promises
Collaborate with support teams
Develop plans to meet business objectives
Work in variable noise levels
Work in variable temperatures
Work in variable weather
Work flexible schedule
Work overnight shifts
Work safely with employees
Cooperate with employees
Adhere to standards of excellence
Communicate effectively with employees
Communicate respectfully with employees
Follow Company policies
Exercise sound judgment
Work safely with others
Work respectfully with others
Exhibit trustworthiness
Exhibit professionalism
Safeguard business operations
Safeguard Company reputation
How You'll Work.
Team & Collaboration
Collaborate with support teams; Work with other employees; Work with supervisors; Communicate with staff
Communication Scope
Communicate effectively; Communicate respectfully
Full Job Description
ABOUT AMAZON Our Worldwide Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly employees and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key part in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location. Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer. Rapid and Rural Logistics (R2L) is an exciting organization within Amazon specializing in delighting our customers with speed in which we can make items appear on their doorsteps. We are a combination of operations and support teams aligned to innovate for the last mile customer experience. Come build the future with us! Key Responsibilities and Job Elements: · Support, mentor, and motivate your team · Manage safety, quality, productivity, and customer delivery promises · Collaborate with all support teams including Safety, Ops Integration, Loss Prevention and Human Resources to develop plans to meet business objectives · Lift up to 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, as well as continuously climb and descend stairs · Work in an environment where the noise level varies and is subject to variable temperatures and weather (delivery stations include outside loading departments, and grocery locations include refrigerated environments) Work a flexible schedule
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