Amazon.com Services LLC
Fulfillment Operations Management, Fulfillment Center, transportation and logistics
AreaManager
“Area Manager at Amazon.com Services LLC. Skills: Process management, Cross-functional coordination, Vendor management, Stakeholder management. Support hourly workforce. Mentor hourly workforce”
What You'll Achieve.
Maintain highest safety levels; Maintain highest quality levels; Maintain highest attendance levels; Maintain highest performance levels; Ensure customer orders delivered on time; Ensure customer orders delivered to right location
Industry & Context.
Lift up to 49 pounds, Frequently push, pull, squat, bend, reach, Stand/walk up to 12 hours, Work in variable noise environment, Work in variable temperature environment, Climb and descend stairs
What They're Looking For.
Must Have
2+ years employee management, 2+ years performance management, Bachelor's degree or equivalent, 2+ years Amazon experience, Work flexible schedule/shift/work area, Lift up to 49 pounds, Frequently push, pull, squat, bend, reach, Stand/walk for up to 12 hours, Work in environment with variable noise, Work in environment with variable temperatures, Continuously climb and descend stairs
Nice to Have
1+ years performance metrics experience, 1+ years process improvement experience, 1+ years lean techniques experience, Experience managing team 20+ employees, Experience with process improvements, Excellent customer service skills, Excellent communication skills, Excellent interpersonal skills, Master's degree in related field
What You'll Do.
Support hourly workforce
Mentor hourly workforce
Motivate hourly workforce
Manage customer delivery promises
Collaborate with support teams
Develop plans to meet objectives
How You'll Work.
Team & Collaboration
Collaborate with support teams; Work with Safety; Work with Engineering; Work with Loss Prevention; Work with Quality Assurance; Work with Human Resources
Communication Scope
Communicate effectively; Communicate respectfully
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